Senior Product Operations Manager
vor 3 Wochen
We are seeking an experienced Senior Product Operations Manager to join our dynamic team at AVIV Group. As a key member of our product operations team, you will play a pivotal part in enhancing and streamlining the digital product management delivery process within both B2B and B2C contexts.
In this role, you will work closely with senior leadership, including Directors and C-Level executives, to drive continuous assessment, improvement, and harmonisation of product management practices across the organisation. This is a strategic role where you will focus on building efficient, scalable, and harmonised ways of working that empower product teams to deliver high-quality outcomes.
Key Responsibilities- Process Improvement & Optimization
- Lead initiatives to improve the efficiency and consistency of the product management delivery process across B2B and B2C environments.
- Develop and implement standardised product management frameworks and workflows to ensure clear accountability and repeatable success.
- Continuously assess and enhance processes related to product delivery, decision-making, and stakeholder alignment, ensuring scalability and growth readiness.
- Own the Product Operations roadmap, ensuring a long-term vision for scaling and improving product management capabilities.
- Harmonise Ways of Working
- Lead initiatives to harmonise the ways of working across global product teams, ensuring that all processes are aligned with the company's overarching strategy.
- Introduce and refine tools, templates, and best practices to create a unified approach to product management in a multi-environment business model (B2B and B2C).
- Continuous Assessment & Delivery Improvement
- Lead efforts in continuous assessment and optimisation of product delivery, including metrics, KPIs, and feedback loops that drive performance improvements.
- Establish a culture of continuous improvement within the product management organisation, leveraging data and analytics to identify areas for optimisation and innovation.
- Ensure efficient discovery data resulting in high-quality initiatives to be prioritised in alignment with the company product roadmap.
- Cross-Functional Collaboration
- Engage with Senior Directors and C-level executives to drive product operations strategies that align with company goals and customer expectations.
- Collaborate closely with Product, Engineering, Design, Product Marketing, and Operations teams to harmonise and streamline workflows, ensuring alignment on product goals and deliverables.
- Facilitate cross-functional initiatives to improve roadmap prioritisation, capacity planning, and release management.
- Act as a trusted advisor to the leadership team on operational excellence in product management, including insights and recommendations for continuous improvement.
- Data-Driven Decision Making
- Promote a culture of data-driven decision-making within product teams, empowering and enabling them to incorporate insights and metrics into their processes.
- Utilise data and analytics to improve decision-making and streamline product operations.
- Establish and oversee KPIs to track the efficiency and success of product delivery and operations.
- Training & Mentorship
- Provide leadership and mentorship to product managers, driving operational excellence and cross-functional collaboration.
As a Senior Product Operations Manager at AVIV Group, you will have the opportunity to work with a dynamic team to drive continuous improvement and harmonisation of product management practices across the organisation. If you are a strategic thinker with exceptional leadership and communication skills, we encourage you to apply for this exciting opportunity.
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