Product Operations Senior Analyst

vor 1 Woche

Berlin, Berlin, Deutschland Delivery Hero Vollzeit
Job Title: Senior Analyst, Product Operations

We are seeking a highly skilled Senior Analyst, Product Operations to join our Logistics Product Operations team. As a key member of this team, you will drive key business metrics like Delivery Time, UTR, and CPO, and consult local teams on maximizing our product stack's potential.

The Senior Analyst, Product Operations will act as a crucial bridge between Operations and Product/Tech, ensuring seamless performance enhancements. Your long-term vision will focus on fuelling the sustainable growth of Delivery Hero's Own Delivery vertical, enabling local operations to broaden their market reach and unlock new business opportunities.

Key Responsibilities:

  • Own relevant business KPIs, product performance, and product strategy globally
  • Interact with and support our operations & performance stakeholders globally
  • Proactively find areas for improvement backed up by data, are innovative in seeking the best solution, and execute in a timely and considered manner
  • Support the roll-out of new products and features in your region, aimed at improving our users' experience, business performance, and operational efficiency
  • Conduct in-depth analysis to provide management and product teams with insights for key business decisions

Requirements:

  • Excellent Korean and English communication skills, both written and spoken
  • At least 4+ years of professional experience interpreting data in an analytics or data science role
  • Strong knowledge of and experience with SQL and reporting tools (Tableau or Data Studio)
  • Solid exploratory analysis skills
  • Highly passionate about data, with creative problem-solving abilities and an eye for detail
  • Previous experience in the last mile industry in an Analytics, Operations, Product role is a plus
  • Outstanding stakeholder management & organizational skills
  • Outstanding analytical skills
  • Pragmatic and autonomous ways of working

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