Client Service Specialist

vor 4 Wochen


Ammeldingen an der Our, Deutschland Fund Channel Vollzeit

At Fund Channel, we are seeking a highly motivated Client Service Specialist to support our Relationship Managers in delivering exceptional service to our clients.

The ideal candidate will have a strong understanding of financial services and be able to perform daily controls, answer client requests, and produce tailored reports.

Key responsibilities will include:

  • Monitoring the quality of service provided by custodians
  • Assisting operational departments in resolving problems related to information sources
  • Reviewing and proposing solutions for processes to improve production lines
  • Controlling and validating daily accruals for Fund of Funds business
  • Answering client requests regarding trailer fees collection/payment/rates
  • Maintaining updated CRM database
  • Creating/updating accesses to our portal website

The successful candidate will have a strong background in finance, excellent communication skills, and the ability to work in a fast-paced environment.

We offer a dynamic and supportive team environment, with opportunities for growth and development.

Fluency in French and English is required, with German and/or Italian being an asset.

Computer skills in Excel and Powerpoint are also essential.


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