Tier II Help Desk Specialist

vor 1 Monat


GarmischPartenkirchen, Bayern, Deutschland Vectrus Vollzeit
Job Title: Tier II Help Desk Technician

The successful candidate will provide high-quality IT support to GCMC participants and staff, ensuring a responsive and knowledgeable help desk experience.

Responsibilities:
  • Manage Active Directory user accounts and groups.
  • Install and troubleshoot government-approved IT equipment, operating systems, and software.
  • Provide Tier 1 support for GCMC, including networking, systems, DevOps, and information assurance.
  • Work with the IT Project Manager on project planning and execution for help desk-related tasks.
  • Manage the GCMC Microsoft System Center Configuration Manager (SCCM) and HCL BigFix.
Qualifications:
  • Good English language skills (writing and speaking).
  • Able to work within Germany (must have lived in Germany for 1 year consecutively).
  • Current CompTia Security+ certification.
  • Physically able to lift equipment up to 40 pounds.

Vectrus offers support for acquiring the CompTia Security+ certification.



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