Customer Support Specialist in Commercial Services

vor 2 Monaten

Bochum, Nordrhein-Westfalen, Deutschland G DATA CyberDefense AG Vollzeit
Become a Part of Our Customer Support Team (m/f/d)

Are you passionate about assisting customers and thrive in both verbal and written communication? If you have a service-oriented mindset and excel in conveying information clearly, we invite you to join our Commercial Support team at G DATA CyberDefense AG. This role can be performed from the comfort of your home or in a collaborative office environment.

Key Responsibilities
  • Serve as the primary point of contact for customers regarding commercial inquiries, ensuring a seamless and positive experience through your professional demeanor.
  • Manage and resolve both phone and written inquiries related to commercial matters, including invoicing, contract management, webshop orders, and returns.
  • Independently handle incoming orders and address customer complaints effectively.
  • Assist in tracking important deadlines and appointments to ensure timely responses.
  • Accurately record and update relevant information in various systems, maintaining comprehensive documentation.
Required Qualifications
  • Experience in customer service or support roles is advantageous.
  • Proficient in Windows and familiar with MS Office applications.
  • Enjoy interacting with people, particularly in a telephone support capacity.
  • Team-oriented, dependable, and articulate.
  • Possess a friendly and confident approach with a strong focus on customer satisfaction.
  • Fluent in German and possess good command of English.
What We Offer
  • Flexible remote work options to enhance your work-life balance.
  • A platform to express your ideas and showcase your skills.
  • Guidance from experienced colleagues to support your professional journey.
  • Opportunities for personal development and career advancement.
  • Comprehensive social benefits to promote your well-being.
  • Access to healthy organic food and beverages.
  • A modern workspace with a cozy café for relaxation and collaboration.

  • Customer Support Specialist

    vor 3 Monaten

    Bochum, Nordrhein-Westfalen, Deutschland medic assist GmbH Vollzeit

    Customer Support Specialist Role at Medic Assist GmbHWe are seeking a collaborative and committed professional with relevant experience to enhance our customer support team. Join us in advancing and refining innovative solutions aimed at addressing critical health challenges.Medic Assist GmbH is a dynamic mid-sized enterprise in the medical technology...

  • Customer Support Specialist

    vor 2 Monaten

    Bochum, Nordrhein-Westfalen, Deutschland medic assist GmbH Vollzeit

    Customer Support Specialist Role at Medic Assist GmbHWe are seeking a collaborative and committed professional with relevant experience to enhance our customer support team. Join us in advancing and refining innovative solutions aimed at addressing critical health challenges.Medic Assist GmbH is a dynamic mid-sized enterprise in the medical technology...

  • Customer Support Specialist

    vor 3 Monaten

    Bochum, Nordrhein-Westfalen, Deutschland medic assist GmbH Vollzeit

    Become a vital part of our team at Medic Assist GmbH as a Customer Support SpecialistWe are a prominent organization in the Medtech sector, dedicated to advancing and enhancing technological solutions aimed at addressing critical health challenges. In this role, you will be instrumental in delivering innovative, life-saving products to clients globally.Key...

  • Customer Support Specialist

    vor 1 Monat

    Bochum, Nordrhein-Westfalen, Deutschland medic assist GmbH Vollzeit

    Become a vital part of our team at Medic Assist GmbH as a Customer Support SpecialistWe are a prominent organization in the Medtech sector, dedicated to advancing and enhancing technological solutions aimed at addressing critical health challenges. In this role, you will be instrumental in delivering innovative, life-saving products to clients globally.Key...

  • Technical Support Specialist

    Vor 6 Tagen

    Bochum, Nordrhein-Westfalen, Deutschland GULP – experts united Vollzeit

    Are you passionate about delivering exceptional customer service and technical support? We are seeking a skilled Technical Support Specialist to join our team at GULP – experts united. As a key member of our IT support team, you will be responsible for providing timely and effective solutions to our customers' technical issues.Key Responsibilities:Answer...

  • IT Support Specialist

    vor 3 Wochen

    Bochum, Nordrhein-Westfalen, Deutschland GULP – experts united Vollzeit

    Are you passionate about providing top-notch support to customers? Do you have a knack for troubleshooting and resolving technical issues? We're looking for a skilled IT Support Specialist to join our team at GULP – experts united!About the RoleWe're seeking a highly motivated and customer-focused individual to provide technical support to our business...

  • IT Support Specialist

    vor 3 Wochen

    Bochum, Nordrhein-Westfalen, Deutschland GULP – experts united Vollzeit

    Are you passionate about providing top-notch support to customers? Do you have a knack for troubleshooting and resolving technical issues? We're looking for a skilled IT Support Specialist to join our team at GULP – experts united!About the RoleWe're seeking a highly motivated and customer-focused individual to provide technical support to our business...

  • IT Support Specialist

    vor 2 Wochen

    Bochum, Nordrhein-Westfalen, Deutschland GULP – experts united Vollzeit

    Are you passionate about delivering exceptional customer service and resolving technical issues? Do you have a strong background in IT and a desire to work in a dynamic team? We are seeking a skilled IT Support Specialist to join our team at GULP – experts united.Key Responsibilities:Provide timely and effective support to business customers in the 1st...

  • IT Support Specialist

    vor 3 Wochen

    Bochum, Nordrhein-Westfalen, Deutschland GULP – experts united Vollzeit

    Are you passionate about delivering exceptional customer service and resolving technical issues? Do you have a knack for problem-solving and a strong understanding of Microsoft operating systems?We're seeking a highly motivated and customer-focused IT Support Specialist to join our team at GULP – experts united. As a key member of our support team, you...

  • IT Support Specialist

    vor 3 Wochen

    Bochum, Nordrhein-Westfalen, Deutschland GULP – experts united Vollzeit

    Are you passionate about delivering exceptional customer service and resolving technical issues? Do you have a knack for problem-solving and a strong understanding of Microsoft operating systems?We're seeking a highly motivated and customer-focused IT Support Specialist to join our team at GULP – experts united. As a key member of our support team, you...

  • German-speaking Customer Support Specialist in Cyprus

    vor 1 Monat

    Bochum, Nordrhein-Westfalen, Deutschland Cross Border Talents Vollzeit

    Are you looking for a new challenge in a beautiful location? We have an exciting opportunity for a German-speaking Customer Support Representative to join our team in Larnaca, Cyprus.What You'll Do:Provide excellent customer service to German-speaking clients via phone, live chat, and other support channels.Address customer inquiries and issues related to...

  • German-speaking Customer Support Specialist in Cyprus

    vor 1 Monat

    Bochum, Nordrhein-Westfalen, Deutschland Cross Border Talents Vollzeit

    Are you looking for a new challenge in a beautiful location? We have an exciting opportunity for a German-speaking Customer Support Representative to join our team in Larnaca, Cyprus.What You'll Do:Provide excellent customer service to German-speaking clients via phone, live chat, and other support channels.Address customer inquiries and issues related to...

  • IT Support Specialist

    vor 2 Wochen

    Bochum, Nordrhein-Westfalen, Deutschland GULP – experts united Vollzeit

    Are you passionate about delivering exceptional customer service and resolving technical issues? Do you have a strong background in IT and a keen eye for detail? We're looking for a skilled IT Support Specialist to join our team at GULP – experts united.About the RoleProvide top-notch support to our business customers via phone, email, and chatIdentify and...

  • Customer Service Specialist

    vor 2 Monaten

    Bochum, Nordrhein-Westfalen, Deutschland ONLY Stores Vollzeit

    About the Role:We are seeking a highly motivated and customer-focused Sales Associate to join our team at ONLY Stores. As a Sales Associate, you will be responsible for providing exceptional customer service and ensuring that our store is always presented in a professional and welcoming manner.Key Responsibilities:Provide outstanding customer service and...

  • Customer Service Specialist

    vor 2 Monaten

    Bochum, Nordrhein-Westfalen, Deutschland ONLY Stores Vollzeit

    About the Role:We are seeking a highly motivated and customer-focused Sales Associate to join our team at ONLY Stores. As a Sales Associate, you will be responsible for providing exceptional customer service and ensuring that our store is always presented in a professional and welcoming manner.Key Responsibilities:Provide outstanding customer service and...

  • IT Support Specialist

    vor 2 Wochen

    Bochum, Nordrhein-Westfalen, Deutschland GULP – experts united Vollzeit

    Job SummaryWe are seeking a highly motivated and detail-oriented IT Support Specialist to join our team at GULP – experts united. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesRespond to customer inquiries and resolve technical issues in a...

  • Customer Service Specialist

    vor 2 Monaten

    Bochum, Nordrhein-Westfalen, Deutschland Pandora Vollzeit

    Are you passionate about working in a dynamic and creative environment where you can make a real difference in people's lives? Do you have a flair for sales and a desire to work in a company that values its employees and customers alike? If so, we want to hear from you! About the Role: We are seeking a highly motivated and customer-focused individual to join...

  • Customer Service Specialist

    vor 2 Monaten

    Bochum, Nordrhein-Westfalen, Deutschland Pandora Vollzeit

    Are you passionate about working in a dynamic and creative environment where you can make a real difference in people's lives? Do you have a flair for sales and a desire to work in a company that values its employees and customers alike? If so, we want to hear from you! About the Role: We are seeking a highly motivated and customer-focused individual to join...

  • Customer Service Team Lead

    vor 4 Wochen

    Bochum, Nordrhein-Westfalen, Deutschland Medic Assist GmbH & Co. KG Vollzeit

    Join Our Team as a Customer Service Team LeadWe are seeking a highly motivated and experienced professional to join our customer service team in Bochum. As a team lead, you will be responsible for supporting our customer service operations and contributing to the development and improvement of technical solutions to combat the leading cause of sudden cardiac...

  • Customer Service Team Lead

    vor 4 Wochen

    Bochum, Nordrhein-Westfalen, Deutschland Medic Assist GmbH & Co. KG Vollzeit

    Join Our Team as a Customer Service Team LeadWe are seeking a highly motivated and experienced professional to join our customer service team in Bochum. As a team lead, you will be responsible for supporting our customer service operations and contributing to the development and improvement of technical solutions to combat the leading cause of sudden cardiac...