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Customer Service Representative

vor 2 Monaten


Frankfurt am Main, Hessen, Deutschland toom Vollzeit

**About the Role**

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized store environment.

**Key Responsibilities**

  • Provide friendly and efficient service to customers, responding to their needs and resolving any issues in a timely and professional manner.
  • Process transactions accurately and efficiently, handling cash, credit card payments, and other forms of payment.
  • Maintain a clean and organized store environment, restocking shelves and ensuring that the sales floor is free of clutter and obstacles.
  • Assist with visual merchandising, including setting up displays and arranging products in an attractive and appealing manner.
  • Participate in inventory management, including counting and reconciling inventory, and reporting any discrepancies to management.
  • Work collaboratively with other team members to achieve sales goals and provide excellent customer service.

**Requirements**

  • Previous experience in retail or customer service is an asset.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
  • Basic math skills and accuracy with handling cash and credit card transactions.
  • Ability to lift up to 25 pounds and stand for long periods of time.

**What We Offer**

  • A competitive hourly wage and opportunities for advancement.
  • A comprehensive training program to ensure your success in the role.
  • A fun and dynamic work environment with a team-oriented culture.
  • Opportunities for professional growth and development.
  • A discount on store merchandise and other employee perks.