Aktuelle Jobs im Zusammenhang mit Customer Service - Hamburg, Hamburg - Arsipa GmbH
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Customer Service Representative
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Customer Service Representative
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Customer Service Manager
vor 4 Wochen
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Customer Service Representative
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Customer Service
vor 2 Monaten
About Arsipa GmbH
Arsipa GmbH is a leading provider of occupational safety, health, and environmental protection solutions. We are committed to creating safer and healthier workplaces for our clients across Germany.
Your Role: Customer Service & Coordination Specialist
We are seeking a dedicated Customer Service & Coordination Specialist to join our growing team in Hamburg. In this role, you will be responsible for providing exceptional customer service, coordinating field appointments, and ensuring smooth operations within our company.
Responsibilities:
- Build and maintain strong relationships with clients, managing all internal and external communication effectively.
- Plan and oversee appointments for our field staff, organize meetings, and compile comprehensive customer lists.
- Draft professional business correspondence and manage incoming and outgoing mail efficiently.
- Prepare detailed project reports, analyze relevant data, and continuously update the customer database.
Qualifications:
- Previous experience as an assistant or team assistant, or in a similar role such as administration or customer service is highly advantageous.
- Proficiency in using common MS-Office programs, particularly Excel and Teams, is essential.
- Excellent written and spoken German language skills are required.
- A customer-focused approach with a professional demeanor is crucial for success in this role.
- You possess strong independent work ethic, organizational skills, and excellent communication abilities.
Benefits:
- Enjoy 30 days of annual leave to maintain a healthy work-life balance.
- Benefit from family-friendly working hours, the option for home office arrangements, and flexible full or part-time employment options.
- Receive personalized support from a dedicated contact within your immediate work environment.
- Thrive in a dynamic work environment with flat hierarchies, where innovative ideas are encouraged and actively implemented.
- Collaborate with a motivated and highly skilled team in a supportive and collaborative atmosphere.
- Develop your skills and advance your career through ongoing training and development opportunities.
- Utilize a Germany-wide travel ticket or company bike for convenient mobility, along with a company phone and laptop.
- Take advantage of subsidies for sports activities to balance work and life, and enjoy access to our in-house weekly massage service.
