Customer Service Representative

vor 1 Woche

Hamburg, Hamburg, Deutschland white label eCommerce Vollzeit
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Live Entertainment team, you will be responsible for providing exceptional customer service to our clients and ensuring a seamless experience for our customers.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate and helpful information to customers regarding our products and services
  • Work collaboratively with our Operations and Account Management teams to ensure seamless customer experience
  • Identify and implement process improvements to enhance customer satisfaction and efficiency
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and analytical skills
  • Proficiency in German language
What We Offer
  • Fair compensation and flexible working hours
  • Opportunity to work with a dynamic and growing company
  • Professional development and growth opportunities
  • A fun and supportive work environment

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, please submit your application.

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