Warehouse Operations Manager

Vor 7 Tagen


Wunstorf, Niedersachsen, Deutschland Spreetail Vollzeit

Spreetail is a leading ecommerce company that propels brands to increase their market share across the globe while improving operational costs. As an Area Manager Germany, you will oversee daily operations within a fulfilment and 3PL warehouse, managing Spreetail's regular Retail business fulfillment and Platform Services business under fulfillment and 3PL logistics services.

This role requires collaboration with logistics, transportation, and client service teams to meet customer requirements and maximize productivity while maintaining compliance with safety regulations.

  • Warehouse Operations: Manage daily fulfillment and 3PL logistics operations of various customers/brands, including Inbound Receive, Storage, Picking, Packing, Returns, Special Projects/VAS services, and OB Shipping. Plan labor, staffing, equipment, and storage space utilization efficiently to create synergies and cost reduction.
  • Team Leadership: Supervise and lead a team of warehouse workers, ensuring they are well-trained, motivated, and working safely. Provide coaching, performance feedback, and necessary training. Maintain a safe working environment and adhere to all safety regulations.
  • Inventory Management: Monitor inventory levels to ensure accurate stock management. Implement inventory control systems, conduct regular cycle counts, and maintain optimal stock levels to minimize overstock or stockouts.
  • Customer Relationship Management: Serve as the operational point of contact for clients, addressing any issues, concerns, or requests. Ensure customer orders are fulfilled accurately and on time. Understand customer SLA's, service agreements, and KPI's, and implement operational processes to match each customer SLA and KPI.
  • Logistics Coordination: Collaborate with transportation teams to coordinate inbound and outbound shipments. Ensure on-time deliveries and resolve any transportation-related issues.

Requirements:

  • Bachelor's degree in logistics, supply chain management, business, or a related field.
  • 5+ years of experience in warehouse management, preferably in a 3PL multi-user warehousing and/or multi-user fulfillment center environment.
  • Proven track record of managing teams and improving operational efficiencies in a high-paced environment.
  • Solid experience in using labor tracking, daily order/picking tracking dashboards via WMS/ERP software.
  • Ability to manage both B2C and B2B daily orders in a multi-user warehouse and multi-warehouse operations setup in Germany or EU.
  • English and German language skills are essential, with Turkish desirable.


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