Customer Success Associate

vor 3 Wochen


Frankfurt am Main, Hessen, Deutschland Drooms Vollzeit
Your Key Responsibilities

We are seeking a highly organized and detail-oriented individual to join our team as a Customer Success Associate. In this role, you will be responsible for creating, checking, and dispatching document archives on USB sticks according to incoming customer orders.

You will also communicate with customers via email and telephone regarding delivery details, ensure the blacklining of confidential customer documents, and participate in logistical activities such as the organization of parcel shipments.

Your Profile
  • You are currently enrolled in an accredited degree program and possess very good IT skills, especially with MS Office.
  • You enjoy working independently and identifying and solving problems.
  • You deal with confidential information with the highest discretion and speak business fluent German and are also fluent in written and spoken English.
Our Benefits
  • We offer flexible working hours, corporate benefits, special leave days, and after-work events and annual company parties.
About Us

Drooms is a global tech company with a multicultural work environment and a strong focus on helping clients work smarter and boosting productivity. We are passionate about our people and invested in their growth and development.

We are a team of almost 200 people from 34 different countries, spread across 8 locations, but united in our mission to provide transparent, efficient, and secure management of confidential business processes.



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