Customer Success Associate
vor 4 Wochen
We are seeking a highly motivated Customer Success Associate to join our team. As a key member of our team, you will be responsible for creating, checking, and dispatching document archives on USB sticks according to incoming customer orders. You will also communicate with customers via email and telephone regarding delivery details, ensuring the blacklining of confidential customer documents. Additionally, you will take part in logistical activities, such as the organisation of parcel shipments, and offer support with filing and archiving activities.
Your ProfileWe are looking for a candidate who is currently enrolled in an accredited degree programme and has very good IT skills, especially with MS Office. You should enjoy working independently and identifying and solving problems. You must also deal with confidential information with the highest discretion and speak business fluent German and be fluent in written and spoken English.
Our BenefitsWe offer a range of benefits, including flexible working hours, corporate benefits, special leave days, and after-work events and annual company parties. If you are passionate about helping our clients work smarter and focused on boosting productivity, we want to hear from you.
About UsDrooms is a global tech company with a multicultural work environment. We are passionate about helping our clients work smarter and focused on boosting productivity. We employ people from 34 different nations and offer the flexibility of a midsized company. Our clients include the world's leading real estate companies, consulting and law firms, and corporations such as METRO GROUP, Evonik, Morgan Stanley, JLL, JP Morgan, CBRE, Rewe, and UBS. We allow for the transparent, efficient, and secure management of confidential business processes such as commercial real estate transactions, mergers and acquisitions, NPL transactions, and board communications.
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Customer Success Manager
vor 1 Monat
Frankfurt am Main, Hessen, Deutschland Workiva Germany GmbH VollzeitCustomer Success ManagerAs a key member of our customer-facing team, you will drive the success of our customers on the Workiva platform. Your primary responsibility will be to manage the entire customer lifecycle, focusing on positive business outcomes and identifying opportunities for growth within customer accounts.Key Responsibilities:Drive customer...
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Customer Success Assistant
vor 4 Wochen
Frankfurt am Main, Hessen, Deutschland Drooms VollzeitYour Key ResponsibilitiesWe are seeking a highly organized and detail-oriented individual to join our team as a Customer Success Assistant. In this role, you will be responsible for creating, checking, and dispatching document archives on USB sticks according to incoming customer orders.Key Skills and QualificationsExcellent communication skills, both...
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Customer Success Expert
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Frankfurt am Main, Hessen, Deutschland Interxion VollzeitYour RoleAs a Customer Success Specialist, you will be part of our Customer Success Team in Frankfurt, supporting the Customer Success Manager to ensure the delivery of contractually agreed services to our clients. Your goal will be to increase customer understanding and develop continuous improvement programs to enhance the customer's operational...
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Customer Success Professional
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Frankfurt am Main, Hessen, Deutschland Interxion VollzeitYour RoleAs a Customer Success Specialist at Digital Realty, you will be part of our Customer Success Team in Frankfurt, supporting the Customer Success Manager to ensure the delivery of contractually agreed services to our clients. Your goal will be to increase customer understanding and develop continuous improvement programs focused on enhancing the...
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Customer Success Team Lead
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Frankfurt am Main, Hessen, Deutschland Interxion VollzeitAbout the RoleAs a Customer Success Team Lead at Interxion, you will be responsible for ensuring the successful planning and execution of Customer Success plans and programs. This includes recruiting, coaching, and growing a high-performing CSM team, as well as managing the customer interface on all elements of the operational contract across internal...
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Customer Success Manager
vor 4 Wochen
Frankfurt am Main, Hessen, Deutschland Interxion VollzeitAbout the RoleAs a key member of our Customer Success Management Team, you will be responsible for ensuring the effective administration, coordination, and evaluation of Customer Success plans and programs. This involves recruiting, coaching, and growing a high-performing CSM team, as well as successful planning and responsibility distribution within the...
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Cloud Customer Success Specialist
Vor 2 Tagen
Frankfurt am Main, Hessen, Deutschland OVHcloud VollzeitOverviewOvHcloud is a leading cloud provider offering a wide range of services to support businesses in their digital transformation. As an OvHcloud Cloud Customer Success Specialist, you will play a critical role in ensuring that our customers achieve their goals and get the most out of our solutions.Job DescriptionWe are seeking an experienced Cloud...
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Customer Success Team Lead
vor 4 Wochen
Frankfurt am Main, Hessen, Deutschland Interxion VollzeitAbout the RoleAs a Customer Success Team Lead at Interxion, you will be responsible for ensuring the overall administration, coordination, and evaluation of Customer Success plans and programs are realized. You will achieve this by recruiting, coaching, and growing a high-performing CSM team, as well as successful planning and responsibility distribution...
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Customer Success Strategist
vor 1 Monat
Frankfurt am Main, Hessen, Deutschland iVE VollzeitAbout the RoleWe are seeking a seasoned professional to drive the success of our customers in the financial services and digital assets market. As a Customer Success Manager, you will play a critical role in delivering our product and building strategic partnerships with our clients.Key ResponsibilitiesDevelop and execute expansion and adoption strategies to...
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Customer Success Manager DACH
vor 4 Wochen
Frankfurt am Main, Hessen, Deutschland Jedox VollzeitYour ResponsibilitiesThe Customer Success Manager role is a critical component of our business, providing front-line guidance and support to all areas of our organization. As a trusted advisor, your role will center around understanding the diverse needs and use cases across our clientele and offering relevant solutions. Your goal is to empower our customers...
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Customer Success Manager DACH
vor 4 Wochen
Frankfurt am Main, Hessen, Deutschland Jedox VollzeitYour ResponsibilitiesThe Customer Success Manager role is a critical component of our business, providing front-line guidance and support to all areas of our organization. As a trusted advisor, your role will center around understanding the diverse needs and use cases across our clientele and offering relevant solutions. Your goal is to empower our customers...
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Global Customer Success Expert
vor 1 Woche
Frankfurt am Main, Hessen, Deutschland Interxion VollzeitAbout the RoleAs a Global Customer Success Expert, you will be part of our customer success team in Frankfurt. Your main responsibility will be to support the customer success manager in ensuring that the contractually agreed services are delivered to our high-end clients.Your Key ResponsibilitiesYou will be accountable for the end-to-end delivery of...
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DACH Customer Success Manager
vor 4 Wochen
Frankfurt am Main, Hessen, Deutschland Jedox VollzeitAbout the RoleThe Customer Success Manager role is a critical component of our business, providing front-line guidance and support to various areas of our organization. As a trusted advisor, you will work closely with clients and C-Level executives to understand their diverse needs and offer relevant solutions. Your goal will be to empower our customers and...
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IT-Projektleiter Customer Success Management
vor 4 Wochen
Frankfurt am Main, Hessen, Deutschland KPMG VollzeitIT-Projektmanager Customer SuccessWir suchen einen erfahrenen IT-Projektmanager, der unsere Kunden erfolgreich begleitet und ihre Herausforderungen meistert. Als IT-Projektmanager Customer Success wirst du Teil unseres Teams und unterstützt unsere Kunden bei der Umsetzung ihrer IT-Projekte.Deine Aufgaben- Du verantwortest die IT-Anforderungsaufnahme und das...
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Technical Customer Success Expert
vor 4 Wochen
Frankfurt am Main, Hessen, Deutschland Interxion VollzeitYour RoleAs a Technical Customer Success Specialist, you will provide technical consulting to the Customer Success team, ensuring a relief for operational departments in handling technical requests and customer subjects. You will also support the Incident Coordinator function within the local incident process.Your Key ResponsibilitiesProvide technical...
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Customer Success Manager
vor 4 Wochen
Frankfurt am Main, Hessen, Deutschland 1xINTERNET GmbH VollzeitRole OverviewAs a Customer Success Manager at 1xINTERNET GmbH, you will be responsible for overseeing client projects, proposing new initiatives, creating offers, and managing budgets.Key ResponsibilitiesDrive client satisfaction by handling escalations and ensuring seamless project delivery.Identify and acquire new clients through proactive research,...
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Customer Success Professional
vor 4 Wochen
Frankfurt am Main, Hessen, Deutschland 1xINTERNET GmbH VollzeitKey ResponsibilitiesOversee client projects, propose new initiatives, create offers, and manage budgets to drive business growth and client satisfaction.Ensure client satisfaction, handle escalations, and drive customer success through proactive communication and issue resolution.Identify and acquire new clients through proactive research, outreach, and...
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Customer Success Working Student
vor 4 Wochen
Frankfurt am Main, Hessen, Deutschland Drooms VollzeitYour Key ResponsibilitiesAs a Working Student Customer Success, you will be responsible for creating, checking, and dispatching document archives on USB sticks according to incoming customer orders. You will also communicate with customers via email and telephone regarding delivery details, ensuring the blacklining of confidential customer documents....
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Technical Customer Success Expert
vor 4 Wochen
Frankfurt am Main, Hessen, Deutschland Interxion VollzeitYour RoleAs a Technical Customer Success Specialist, you will be responsible for providing technical consulting to the Customer Success team and ensuring a smooth operation for the operational departments in regards to technical requests and subjects addressed by customers.You will achieve your targets by:Enhancing the efficiency of customer requests...
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Technical Customer Success Expert
vor 1 Monat
Frankfurt am Main, Hessen, Deutschland Interxion VollzeitYour RoleAs a Technical Customer Success Specialist, you will be responsible for providing technical consulting to the Customer Success team and ensuring a relief for the operational departments in concerns of technical requests/subjects addressed by the customers.You will achieve your targets by:Raising the efficiency of customer requests processing by...