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Sales Enablement Coordinator

vor 2 Monaten


Berlin, Berlin, Deutschland emarsys Vollzeit

Job Summary:

The Contract Coordinator will be a key member of the Deal Desk team at Emarsys, partnering closely with sales teams to drive effectiveness, efficiency, and enablement. This role will assist in revenue-generating activities, support client success initiatives, and enable the GTM team on new processes and procedures.

Key Responsibilities:

  • Collaborate with the GTM team to coordinate contract creation, management, and auditing, ensuring seamless documentation and workflow accuracy.
  • Create product and service orders, contract addendums, and renewals, communicating with cross-functional teams as needed.
  • Optimize Deal Desk case queue across Sharepoint and Workstreams to ensure proper documentation and workflow accuracy.
  • Execute Close/Won process in Salesforce to ensure accurate and timely order-to-cash process.
  • Route customer inquiries to appropriate teams to address client needs effectively.
  • Strategize with existing business teams to discuss client usage, options, issues, renewals, and upsells.
  • Execute internal projects to increase efficiency and effectiveness of the team.
  • Provide updates and process training to GTM sales teams, working closely with cross-departmental teams.
  • Review over/under utilization reports for up-sale opportunities and clients requiring immediate follow-up.

Requirements:

  • 2-3 years of experience in operations, deal desk, sales, coordination, analyst, order management, and/or project management.
  • Extensive knowledge of Microsoft Office programs, including Excel, Word, Access, and PowerPoint.
  • Exceptional organizational, presentation, and communication skills, both verbal and written.
  • Ability to prioritize and work autonomously.
  • Native (or strong fluency) in German and English, both written and spoken.

About Emarsys:

  • A fast-growing company with an international presence, innovative outlook, and strong market position, combining the best aspects of a start-up mentality with the security and resources of an established multinational organization.
  • The opportunity to work on a customized, complex, and successful product with a focus on innovation.
  • A learning environment that prioritizes personal and professional development, allowing you to learn from industry experts and shape your own career.
  • An inspiring and positive work environment where you will collaborate with talented, open-minded, and passionate colleagues.
  • A commitment to hybrid and trust-based work.
  • A modern office with great features, including a fitness room, free drinks, table tennis, and a roof terrace.
  • Transportation and lunch allowance.
  • A competitive salary and additional performance-related rewards.
  • Comprehensive benefits, including gympass, employee assistance program, health care offerings, lunch allowance, special leave, and more.
  • Events in and outside the office, including massages, company breakfasts, after-work get-togethers, and more.