Aktuelle Jobs im Zusammenhang mit Customer Service Agent - Hannover, Niedersachsen - Hacon Ingenieurgesellschaft mbH

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    vor 1 Monat


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Customer Service Agent

vor 1 Monat


Hannover, Niedersachsen, Deutschland Hacon Ingenieurgesellschaft mbH Vollzeit
Job Description

We are seeking a highly motivated and organized Customer Service Agent to join our team at Hacon Ingenieurgesellschaft mbH. As a Customer Service Agent, you will be responsible for providing exceptional customer service to our clients, resolving their queries and issues in a timely and professional manner.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate and helpful information to customers
  • Escalate complex issues to senior team members or management as needed
  • Collaborate with internal teams to resolve customer issues
  • Document customer interactions and issues in our CRM system
Requirements:
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and analytical skills
  • Ability to work independently and as part of a team
  • Proficiency in Microsoft Office and CRM software
What We Offer:
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • A fun and collaborative team culture