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Service Desk Agent

vor 2 Monaten


Hannover, Niedersachsen, Deutschland TUI Vollzeit
About the Job

We are seeking a highly skilled Service Desk Agent to join our team at TUI. As a Service Desk Agent, you will be the first point of contact for all IT issues, providing technical support and assistance to our customers.

About You
  • Vocational qualification in IT systems, computer science, or a related field.
  • Experience with systems handling tourist core processes, production & distribution systems.
  • 1-2 years of professional experience in customer service and IT support.
  • Strong problem-solving skills, ability to work independently, and willingness to take on responsibility.
  • Excellent communication skills in German and English, with French a plus.
  • Ability to work 24/7 shifts.
About Our Offer
  • Work with a leading global tourism group, offering international projects and teams.
  • Fantastic holiday benefits, including discounts and special offers.
  • Mobile working, flexible hours, and opportunities to work abroad.
  • Health and wellbeing support in five key areas.
  • Development and career opportunities, including digital training and international roles.

At TUI, we value diversity and uniqueness, and we're excited to see your skills and experience shine through. If you have any questions, please contact Julia Sobotzke via the Careers Portal.