IT Support Specialist

vor 4 Wochen


Hamburg, Hamburg, Deutschland GULP – experts united Vollzeit

Are you looking for a new challenge in the IT sector? We are currently seeking a skilled 2nd & 3rd level supporter to join our team at GULP – experts united in Hamburg.

About the Job

We are looking for a highly motivated and experienced professional to support our clients in the Microsoft environment. As a 2nd & 3rd level supporter, you will be responsible for troubleshooting and resolving technical issues, as well as providing excellent customer service.

Your Tasks

  • Support customers in 2nd/3rd level support
  • Active participation in IT projects in the Microsoft environment
  • Maintenance of Active Directory computer, user and group objects
  • Processing ongoing operational tasks, including documentation
  • Error analysis and troubleshooting as well as developing solutions
  • Administration of hybrid Microsoft or on-premise infrastructure environments

Your Profile

  • Affinity for new IT technologies and a willingness to constantly develop further
  • Good written and spoken German skills
  • High level of initiative as well as independent, conceptual and solution-oriented work
  • Strong service mentality
  • Good communication skills

What We Offer

  • Direct placement in attractive positions with reputable companies
  • Trusted contacts to companies in the region through many years of market presence
  • Appreciative and trusting support throughout the entire placement process
  • Intensive preparation for the interview with our client
  • Salary structure depending on qualifications and professional experience

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