Enterprise Account Partner DACH

vor 3 Wochen

Frankfurt am Main, Hessen, Deutschland Veeva Systems Vollzeit

The Role

As a key member of our Enterprise Account Partners team, you will support Veeva's mission of helping our customers, Europe's top pharmaceutical companies, bring their products to market faster.

In this role, you will support our key pharma accounts and drive value by positioning Veeva's Commercial Cloud, including software, data, and business consulting.

The goal is to strengthen our strategic partnership with our customers, resulting in long-term success and mutual satisfaction.

To achieve this goal, you will nurture existing and build new relationships within the accounts and serve as the primary point of contact for VP and C-level executives.

You will drive the process of renewing existing business as well as continuously bringing innovative solutions to the customers to help them meet their business objectives.

To support you in doing so, you will be working closely with an international team that consists of various product and service owners who are all aligned toward Customer Success.

Key Responsibilities

  • Protect and expand Veeva's footprint through robust daily account management, a strong focus on operational excellence, and a passion for understanding and supporting your customer's business and IT goals
  • Manage the Client Partnerships and the account for Commercials with the goal of being a trusted long-term partner
  • Hold accountability for developing and implementing account vision, strategy, and ways of working
  • Serve as the ambassador for your customers within Veeva by focusing on their needs and doing the right thing for them
  • Actively nurture relationships with decision-makers and key stakeholders across Commercial, Medical, IT, and procurement, and develop new ones as needed
  • Navigate complex sales cycles, articulate contextual value propositions, and negotiate key contracts and annual renewals of licenses
  • Manage account administration and actively provide input for accurate forecasting
  • Keep current with industry trends and expand knowledge of legacy and novel Veeva offerings

Requirements

  • 8+ years combined experience across software sales/consulting
  • Deep understanding of the Life Sciences industry and familiarity with digital transformation for Commercial within the sector
  • Proven track record of cultivating multi-layered relationships across multiple functions, including business, IT, and procurement
  • Organizational skills with the right amount of attention to detail
  • Strong work ethic with the required sense of urgency towards customers' needs
  • Self-starter/Self-motivator with little need for direct supervision
  • Based in Germany or Switzerland

Perks & Benefits

  • Annual allocations for continuous learning, development & charitable contributions
  • Fitness reimbursement
  • Work anywhere

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