Customer Service Representative

vor 3 Wochen


Hamburg, Hamburg, Deutschland World Courier (Deutschland) GmbH Vollzeit

At World Courier (Deutschland) GmbH, we are seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for ensuring seamless logistics and transportation services to our clients.

Key Responsibilities:

  • Process orders and provide confirmations to clients in a timely and efficient manner.
  • Coordinate with internal teams to ensure accurate and timely shipment of goods.
  • Provide exceptional customer service and support to clients, addressing any concerns or issues that may arise.
  • Collaborate with colleagues to identify and implement process improvements, ensuring optimal efficiency and productivity.

Requirements:

  • Proven experience in customer service, preferably in logistics or transportation.
  • Strong communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Proficiency in German and English, with the ability to communicate effectively in both languages.

What We Offer:

  • A comprehensive training program to ensure your success in the role.
  • A dynamic and supportive work environment, with opportunities for growth and development.
  • A competitive salary and benefits package, including basic life insurance and personal accident insurance.

Apply Today:

If you are a motivated and customer-focused individual with a passion for logistics and transportation, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information].



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