Customer Service Representative

vor 2 Wochen


Hamburg, Hamburg, Deutschland worqity GmbH Vollzeit
Jobbeschreibung:

Als Mitarbeiter im Customer Service sind Sie bei unserem Kunden, einem internationalen Transport- und Logistikunternehmen, bestens aufgehoben. Die Aufgaben umfassen die Organisation der Transportplanung in Zusammenarbeit mit Subunternehmern und Kunden, die Kundenkorrespondenz bzgl. der Transporte, Verzögerungen und Planung neuer Transporte, die Schnittstelle zum Vertrieb, die Bearbeitung von Buchungsänderungen und -bestätigungen für Sendungen im Import und Export sowie die Klärung von Kostendifferenzen zwischen Aufträgen und Transportrechnungen.

Anforderungsprofil:
  • Abgeschlossene kaufmännische Ausbildung
  • (Erste) Berufserfahrung im internationalen Customer Service oder vergleichbaren Tätigkeiten
  • Sehr gute Deutschkenntnisse
  • Gute Englischkenntnisse
  • Eine hohe Kundenorientierung sowie eine strukturierte Arbeitsweise

Benefits:
  • Eine unbefristete Anstellung bei worqity
  • Einsatz bei einem Transport- und Logistikunternehmen in der Hamburger Innenstadt
  • Ein Jahresgehalt zwischen € Brutto p.a.
  • Urlaubs- und Weihnachtsgeld nach BAP-Tarif
  • Homeoffice Möglichkeit (2 Tage / Woche)
  • Flexibilität durch Arbeitszeitkonto
  • Sehr gute Anbindung mit öffentlichen Verkehrsmitteln
  • Zuschuss zum Deutschlandticket / Fahrtkostenzuschuss
  • Mitarbeitervergünstigungen durch Corporate Benefits Programm


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