Key Account Manager DACH

vor 3 Wochen


Munich, Bayern, Deutschland Sinch Vollzeit
Key Account Manager DACH

We are Sinch, a leading provider of mobile engagement solutions. Our mission is to help businesses communicate with customers on a global scale. As a Key Account Manager for the DACH region, you will play a crucial role in driving business growth and customer satisfaction.

The Role

As a Key Account Manager, you will be responsible for managing a portfolio of key accounts in the DACH region. Your primary objective will be to develop and implement strategic account plans that align with the clients' business goals. You will work closely with cross-functional teams to deliver tailored solutions and ensure a seamless client experience.

Key Responsibilities
  • Manage a portfolio of key accounts to ensure high levels of customer satisfaction, profitability, and growth.
  • Develop and implement strategic account plans to facilitate product expansion and drive cross-selling and upselling opportunities.
  • Work closely with Sales Engineers, Project and Product Managers, and Support teams to deliver tailored solutions and ensure a seamless client experience.
  • Regularly meet clients, attend industry-relevant events, and monitor market trends to identify new business opportunities.
  • Maintain and update internal CRM systems, providing accurate sales forecasts and pipeline management.
Requirements

To be successful in this role, you will need:

  • A Bachelor's degree in business administration, telecommunications, or a related field.
  • A proven track record of at least 7 years of key account management or sales, preferably within the relevant industry.
  • Excellent communication, negotiation, and interpersonal skills with an ability to conceptualize the technical and commercial values of our offering.
  • Self-motivated, results-driven, and able to work independently.
  • Fluency in German and English is required.
  • Willingness to travel on demand.
About Sinch

Sinch is a global leader in mobile engagement solutions. Our technology helps businesses communicate with customers on a global scale. We are a dynamic and innovative company that offers a collaborative and challenging work environment. If you are a motivated and results-driven professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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