Senior Knowledge Architect, Product Ontology

vor 4 Wochen


Munich, Bayern, Deutschland Amazon Development Center Germany GmbH Vollzeit

Job Location:
Munich (this is not a remote opportunity).


The Ontology Product Knowledge Team envisions a unified, semantically rich, and easily accessible repository of product knowledge that can be consistently leveraged across customer shopping experiences, seller listing processes, and internal product data enhancement.

Our objective is to create product knowledge that is engaging, user-friendly, and feature-rich.

By constructing comprehensive product knowledge, we aim to semantically interpret customer intent, whether it pertains to a shopping mission or a seller's product offerings.

We endeavor to enhance these experiences, making them more intuitive for all users.


As an Ontologist, you will collaborate with a global team of knowledge creators to deliver top-tier, intuitive, and comprehensive taxonomy and ontology frameworks that optimize product discoverability for Amazon's web and mobile platforms.

You will work alongside business partners and engineering teams to provide knowledge-driven solutions that enhance product visibility for customers. In this role, your contributions will significantly influence the customer experience and the foundational product knowledge of the company.

Key Responsibilities:

  • Develop logical, semantically rich, and extensible data models for Amazon's vast product catalog
  • Ensure our ontologies cover comprehensive domains that are accessible for both human and machine processing
  • Create new schemas utilizing Generative Artificial Intelligence (generative AI) models
  • Analyze website metrics and product discovery behaviors to make data-driven decisions for optimizing our knowledge graph data models globally
  • Expand and refine data retrieval techniques to leverage our extensive knowledge graph
  • Contribute to team goal setting and future vision development
  • Drive and coordinate cross-functional projects with a diverse range of merchandisers, engineers, designers, and other stakeholders, potentially architecting new data solutions
  • Develop operational excellence programs, data quality initiatives, and process simplifications for the team
  • Advocate for ontology and semantic technologies within and across teams at Amazon
  • Develop and refine data governance and processes utilized by global Ontologists
  • Mentor and influence peers within the organization

Inclusive Team Culture:

Our team boasts a global presence: we celebrate diverse cultures and backgrounds within our team and our customer base.

We are dedicated to fostering a culture of inclusion, providing continuous access to internal affinity groups and highlighting diversity initiatives.


Work/Life Balance:
Our team believes that achieving a harmonious balance between work and personal life is essential. Our work is intertwined with everyday life, influencing one another.

We offer flexible working hours and collaborate with you to facilitate a balance between your professional and personal commitments.


Career Development:

Our team prioritizes your career growth, from your initial onboarding and training sessions to ongoing support throughout your entire career at Amazon.

We recognize each team member as an individual and will build on your skills to facilitate your growth.

We have a diverse mix of experience levels and tenures, fostering an environment that celebrates knowledge sharing.


Benefits:

  • You will have the opportunity to support customer experiences utilized by millions daily and work with data at an unparalleled scale.
  • We have offices worldwide, providing opportunities for global placements.
  • You'll receive on-the-job training and group development opportunities.
BASIC QUALIFICATIONS

  • Degree in Library Science, Information Systems, Linguistics, or equivalent professional experience
  • 5+ years of relevant experience in ontology and/or taxonomy roles
  • Proven skills in data retrieval and research techniques
  • Ability to quickly grasp complex processes and communicate them clearly
  • Experience in creating and conveying technical requirements to engineering teams
  • Ability to communicate effectively with senior leadership (Director and VP levels)
  • Experience with generative AI (e.g., crafting prompts)
  • Knowledge of Semantic Web technologies (RDF/s, OWL), query languages (SPARQL), and validation/reasoning standards (SHACL, SPIN)
  • Familiarity with open-source and commercial ontology engineering tools (e.g., Protege, TopQuadrant products, PoolParty)
  • Detail-oriented problem solver capable of thriving in a fast-paced environment and managing ambiguity
  • Proven track record of strong communication and interpersonal skills
  • Proficient English language skills
PREFERRED QUALIFICATIONS

  • Master's degree in Library Science, Information Systems, Linguistics, or other relevant fields
  • Experience in building ontologies within the e-commerce and semantic search domains
  • Experience with schema-level constructs (e.g., higher-level classes, punning, property inheritance)
  • Proficiency in SQL, SPARQL
  • Familiarity with the software engineering lifecycle
  • Familiarity with ontology manipulation programming libraries
  • Exposure to data science and/or machine learning, including graph embedding


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