Customer Service Representative
vor 4 Wochen
LOGISTIC PEOPLE (Deutschland) GmbH is a leading provider in the logistics sector, focusing on comprehensive solutions for freight forwarding, including air, sea, and land transport.
Key Responsibilities:- Evaluate transport requests in collaboration with the warehouse team
- Request and compare quotes from transportation and partner firms
- Oversee groupage, partial, and full load logistics
- Manage key performance indicator shipments
- Prepare necessary transport documentation
- Track and monitor shipments effectively
- Coordinate delivery schedules
- Address damage and complaints management
- Process and analyze freight data
- Provide customer support and assistance
- Engage in team meetings and discussions
- Completed vocational training, preferably in freight forwarding and logistics
- Prior experience in the logistics industry
- Proficient in Microsoft Office applications
- Strong command of Turkish and English languages
- Customer-focused with an emphasis on quality and safety
- Ability to work independently and reliably
- A supportive and friendly work environment
- A thorough onboarding process
- Long-term employment opportunities
If you believe you possess the necessary qualifications for this position, we look forward to your application.
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