Customer Service Representative

vor 2 Monaten

Mülheim, Nordrhein-Westfalen, Deutschland MExT Germany Vollzeit

We are seeking a highly motivated and customer-focused individual to join our team as a Call Center Agent at MExT Germany. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, resolving their queries, and ensuring their satisfaction.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and chat
  • Resolve customer complaints and issues in a timely and professional manner
  • Provide product information and make recommendations to customers
  • Meet and exceed customer satisfaction targets
  • Work collaboratively with internal teams to resolve customer issues

Requirements:

  • Fluent German language skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic knowledge of Microsoft Office
  • Previous experience in customer service or a related field

What We Offer:

  • Competitive salary of 2.125€ per month
  • Additional bonus and team incentives
  • Opportunity for a permanent position
  • Immediate hiring for fulltime hours or parttime (30 hours)
  • Fixed working hours Monday to Thursday from 07:30 to 16:30, Fridays until 15:00
  • Holidays and weekends off
  • Comprehensive training, coaching, and internal workshops
  • Fresh fruit, coffee, tea, and water
  • Weekly snack selection
  • Exclusive discounts with partners, incentives with attractive rewards, and regular team events

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