Customer Service Representative

vor 2 Monaten

Mülheim, Nordrhein-Westfalen, Deutschland Fressnapf Vollzeit

About Fressnapf

Fressnapf is a leading pet supply company with over 2,100 stores across the country. Our mission is to make the lives of pets and their owners easier, happier, and more fulfilling.

Our Vision

We strive to create a workplace where our employees can grow and develop their skills, become experts in pet care, and provide exceptional customer service. Our goal is to make every customer feel valued and supported.

Key Responsibilities

  • Provide excellent customer service and build strong relationships with customers and their pets.
  • Assist customers with product inquiries, recommendations, and sales.
  • Process transactions accurately and efficiently.
  • Maintain a clean and organized store environment.
  • Participate in ongoing training and development programs to enhance pet care knowledge and sales skills.

Requirements

  • Passion for animals and customer service.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask.
  • Previous retail or customer service experience preferred.

What We Offer

  • A stable and secure work environment.
  • A comprehensive benefits package, including employee discounts and special payments.
  • Ongoing training and development opportunities to enhance pet care knowledge and sales skills.
  • A dynamic and supportive team environment.

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