Customer Service Representative

vor 2 Wochen

Mülheim, Nordrhein-Westfalen, Deutschland CHO-TIME GmbH Vollzeit

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Call Center Agent at CHO-TIME GmbH. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients through inbound calls, emails, and other communication channels.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide product and service information to customers, addressing their needs and concerns
  • Process customer orders and maintain accurate records
  • Collaborate with internal teams to resolve customer complaints and issues
  • Participate in ongoing training and development to improve customer service skills and product knowledge

Requirements:

  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and handle multiple customer interactions simultaneously
  • Basic computer skills and familiarity with customer relationship management software
  • High school diploma or equivalent required; associate's or bachelor's degree preferred

What We Offer:

  • A dynamic and supportive work environment
  • Ongoing training and development opportunities
  • A competitive salary and benefits package
  • The chance to work with a talented and dedicated team

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