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Customer Service Representative

vor 3 Monaten


Mülheim, Nordrhein-Westfalen, Deutschland LOGISTIC PEOPLE (Deutschland) GmbH Vollzeit
Customer Service Representative

LOGISTIC PEOPLE (Deutschland) GmbH is a prominent player in the logistics sector, offering a wide range of services including sea and air freight, contract logistics, and land transport solutions.

Key Responsibilities:
  • Evaluate transport requests in collaboration with the warehouse team
  • Request quotations from transportation and partner firms
  • Oversee groupage, partial, and full load shipments
  • Manage Key Performance Indicator (KPI) shipments
  • Prepare necessary transport documentation
  • Track and monitor shipments
  • Coordinate delivery schedules
  • Address damage and complaint issues
  • Process freight-related data
  • Provide customer support
  • Engage in team meetings
Qualifications:
  • Completed vocational training, preferably in freight forwarding and logistics
  • Relevant experience in the logistics industry
  • Proficient in Microsoft Office applications
  • Strong command of Turkish and English
  • Customer-focused with an emphasis on quality and safety
  • Dependable and capable of working independently
What We Offer:
  • A supportive and friendly work environment
  • A thorough onboarding process
  • Long-term employment opportunities

If you believe you possess the necessary qualifications for this position, we look forward to receiving your application.