Customer Engagement Manager

vor 4 Wochen


Frankfurt am Main, Hessen, Deutschland become.1 GmbH Vollzeit
Become a key player in transforming the benefits landscape in Europe

At become.1 GmbH, we are a dynamic and rapidly expanding organization committed to simplifying employee benefits. With a robust foundation in Germany, we are excited to broaden our influence throughout Europe. As we continue to grow, we are in search of a passionate Customer Success Manager to enhance our exceptional team.

Key Responsibilities
  • Facilitate the onboarding process for new clients while ensuring ongoing satisfaction for current customers
  • Collaborate closely with our Success Managers and engage in all operational workflows
  • Deploy software solutions to optimize operational efficiency
  • Evaluate and improve Customer Success methodologies
  • Collect insights through focus groups to inform product innovation
  • Partner with seasoned team members and company founders
Qualifications
  • Proven ability to operate autonomously with an entrepreneurial spirit
  • Exceptional communication abilities in both German and English
  • Strong negotiation skills and a methodical approach to work
  • 1-2 years of experience in Customer Success within a software firm or startup environment
What We Offer
  • A vibrant startup culture with flexible working hours
  • A diverse range of digital perks, including meal allowances and mobility benefits

Join us in our mission to elevate become.1 to new heights across Europe.



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