Customer Engagement Manager
vor 4 Wochen
At become.1 GmbH, we are a dynamic and rapidly expanding organization committed to simplifying employee benefits. With a robust foundation in Germany, we are excited to broaden our influence throughout Europe. As we continue to grow, we are in search of a passionate Customer Success Manager to enhance our exceptional team.
Key Responsibilities- Facilitate the onboarding process for new clients while ensuring ongoing satisfaction for current customers
- Collaborate closely with our Success Managers and engage in all operational workflows
- Deploy software solutions to optimize operational efficiency
- Evaluate and improve Customer Success methodologies
- Collect insights through focus groups to inform product innovation
- Partner with seasoned team members and company founders
- Proven ability to operate autonomously with an entrepreneurial spirit
- Exceptional communication abilities in both German and English
- Strong negotiation skills and a methodical approach to work
- 1-2 years of experience in Customer Success within a software firm or startup environment
- A vibrant startup culture with flexible working hours
- A diverse range of digital perks, including meal allowances and mobility benefits
Join us in our mission to elevate become.1 to new heights across Europe.
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