HR Optimization Lead

vor 4 Wochen


Munich, Bayern, Deutschland ZEISS Group Vollzeit

Job Overview: HR Process Optimization Specialist

ZEISS Group is seeking a dedicated HR Process Optimization Specialist to enhance our global HR operations. This role focuses on refining HR processes to deliver high-quality, efficient, and cost-effective services that elevate the overall HR experience.

Key Responsibilities:

  • Collaborate with diverse stakeholders (HR, IT, Data Protection) to develop comprehensive global guidelines, standards, and governance strategies for HR services.
  • Evaluate processes and services through relevant metrics and KPIs to ensure continuous enhancement of the HR service experience.
  • Leverage data-driven insights to guide HR teams in ongoing improvement initiatives.
  • Implement and oversee optimization strategies to improve HR service delivery.
  • Provide essential information, communication, and training to HR teams to support their development.
  • Keep abreast of HR trends and emerging technologies to formulate business cases for their integration.

Qualifications:

  • A Bachelor's degree in Digitalization, Process Optimization, Business, Human Resources, or a related discipline.
  • A minimum of 4 years of experience in HR excellence, process optimization, or innovation-focused roles.
  • Background in customer-centric positions such as Customer Center or Shared Services.
  • Proficiency in process optimization methodologies, including Lean Six Sigma.
  • Familiarity with HR information systems, particularly Workday.
  • Strong analytical capabilities and expertise in reporting and analytics.
  • Exceptional communication, customer insight, and consulting abilities.
  • Fluency in both German and English is required.


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