Lead HR Process Optimization Consultant

Vor 4 Tagen


Munich, Bayern, Deutschland ZEISS Group Vollzeit

Job Overview: HR Process Optimization Specialist

ZEISS Group is seeking a dedicated HR Process Optimization Specialist to enhance our global HR functions. This position focuses on refining HR processes to deliver superior, efficient, and cost-effective HR services, ultimately improving the overall experience for HR service users.

Key Responsibilities:

  • Collaborate with stakeholders across HR, IT, and Data Protection to establish global guidelines, standards, and governance frameworks for HR services.
  • Evaluate processes and services by utilizing relevant metrics and KPIs to foster continuous enhancement of the HR service experience.
  • Leverage data-driven insights to guide HR teams in their continuous improvement efforts.
  • Coordinate and implement optimization initiatives aimed at elevating HR service quality.
  • Deliver essential information, communication, and training to HR teams to support their development.
  • Remain informed about HR trends and emerging technologies to create compelling business cases for their adoption.

Qualifications:

  • A Bachelor’s degree in Digitalization, Process Optimization, Business Administration, Human Resources, or a related discipline.
  • A minimum of 4 years of experience in HR excellence, process optimization, or innovation-focused roles.
  • Background in customer-centric positions such as Customer Center or Shared Services.
  • Proficiency in process optimization methodologies, including Lean Six Sigma.
  • Familiarity with HR information systems, particularly Workday.
  • Strong analytical capabilities and expertise in reporting and analytics.
  • Exceptional communication, customer insight, and consulting abilities.
  • Fluency in both German and English is required.


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