Lead HR Process Optimization Consultant
Vor 4 Tagen
Job Overview: HR Process Optimization Specialist
ZEISS Group is seeking a dedicated HR Process Optimization Specialist to enhance our global HR functions. This position focuses on refining HR processes to deliver superior, efficient, and cost-effective HR services, ultimately improving the overall experience for HR service users.
Key Responsibilities:
- Collaborate with stakeholders across HR, IT, and Data Protection to establish global guidelines, standards, and governance frameworks for HR services.
- Evaluate processes and services by utilizing relevant metrics and KPIs to foster continuous enhancement of the HR service experience.
- Leverage data-driven insights to guide HR teams in their continuous improvement efforts.
- Coordinate and implement optimization initiatives aimed at elevating HR service quality.
- Deliver essential information, communication, and training to HR teams to support their development.
- Remain informed about HR trends and emerging technologies to create compelling business cases for their adoption.
Qualifications:
- A Bachelor’s degree in Digitalization, Process Optimization, Business Administration, Human Resources, or a related discipline.
- A minimum of 4 years of experience in HR excellence, process optimization, or innovation-focused roles.
- Background in customer-centric positions such as Customer Center or Shared Services.
- Proficiency in process optimization methodologies, including Lean Six Sigma.
- Familiarity with HR information systems, particularly Workday.
- Strong analytical capabilities and expertise in reporting and analytics.
- Exceptional communication, customer insight, and consulting abilities.
- Fluency in both German and English is required.
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