Aktuelle Jobs im Zusammenhang mit Customer Service Quality Improvement Specialist - Gelsenkirchen, Nordrhein-Westfalen - Hunkemöller
-
Customer Service Quality Improvement Specialist
vor 2 Wochen
Gelsenkirchen, Nordrhein-Westfalen, Deutschland Hunkemöller VollzeitOur team at Hunkemöller is seeking a dedicated Customer Service Quality Improvement Specialist to help elevate our customer service quality to new heights.Key Responsibilities:Perform quality evaluations to identify areas for improvement and provide actionable feedback to employees.Answer agents' questions regarding policies and procedures, ensuring...
-
Customer Service Quality Coach
vor 2 Wochen
Gelsenkirchen, Nordrhein-Westfalen, Deutschland Hunkemöller VollzeitOur team at Hunkemöller is seeking a dedicated Quality Assurance Specialist to enhance our customer service quality.Key Responsibilities:Perform quality evaluations to identify improvement opportunities for employees.Provide feedback and coaching to agents to develop their hard and soft skills.Analyze data to identify training opportunities and provide...
-
Customer Service Quality Coach
vor 4 Wochen
Gelsenkirchen, Nordrhein-Westfalen, Deutschland Hunkemöller VollzeitCustomer Service Quality CoachOur team in Gelsenkirchen is seeking a dedicated Customer Service Quality Coach to elevate our customer service quality to new heights.Key Responsibilities:Perform quality evaluations to identify improvement opportunities for employees.Provide feedback and coaching to agents to develop their hard and soft skills.Answer agents'...
-
Customer Service Quality Coach
vor 4 Wochen
Gelsenkirchen, Nordrhein-Westfalen, Deutschland Hunkemöller VollzeitCustomer Service Quality CoachOur team in Gelsenkirchen is seeking a dedicated Customer Service Quality Coach to elevate our customer service quality to new heights.Key Responsibilities:Perform quality evaluations to identify improvement opportunities for employees.Provide feedback and coaching to agents to develop their hard and soft skills.Answer agents'...
-
Customer Service Quality Coach
vor 1 Woche
Gelsenkirchen, Nordrhein-Westfalen, Deutschland Hunkemöller VollzeitOur team at Hunkemöller is seeking a dedicated Customer Service Quality Coach to enhance our customer service quality.A Day in the Life:As a Customer Service Quality Coach, your primary responsibilities will include performing quality evaluations to identify improvement opportunities for employees, answering agents' questions regarding policies and...
-
Customer Service Quality Coach
vor 3 Wochen
Gelsenkirchen, Nordrhein-Westfalen, Deutschland Hunkemöller VollzeitCustomer Service Quality CoachOur team in Gelsenkirchen is seeking a dedicated Customer Service Quality Coach to elevate our customer service quality to new heights.Key Responsibilities:Perform quality evaluations to identify improvement opportunities for employees.Provide feedback and coaching to agents to develop their hard and soft skills.Answer agents'...
-
Customer Service Quality Coach
vor 3 Wochen
Gelsenkirchen, Nordrhein-Westfalen, Deutschland Hunkemöller VollzeitCustomer Service Quality CoachOur team in Gelsenkirchen is seeking a dedicated Customer Service Quality Coach to elevate our customer service quality to new heights.Key Responsibilities:Perform quality evaluations to identify improvement opportunities for employees.Provide feedback and coaching to agents to develop their hard and soft skills.Answer agents'...
-
Customer Service Quality Coach
vor 4 Wochen
Gelsenkirchen, Nordrhein-Westfalen, Deutschland Hunkemöller VollzeitCustomer Service Quality CoachOur team in Gelsenkirchen is seeking a dedicated professional to help elevate our customer service quality to new heights.Key Responsibilities:Perform quality evaluations to identify improvement opportunities for employees.Provide feedback and coaching to agents to develop their hard and soft skills.Collaborate with agents to...
-
Customer Service Quality Coach
vor 4 Wochen
Gelsenkirchen, Nordrhein-Westfalen, Deutschland Hunkemöller VollzeitCustomer Service Quality CoachOur team in Gelsenkirchen is seeking a dedicated professional to help elevate our customer service quality to new heights.Key Responsibilities:Perform quality evaluations to identify improvement opportunities for employees.Provide feedback and coaching to agents to develop their hard and soft skills.Collaborate with agents to...
-
Customer Service Quality Coach
vor 3 Wochen
Gelsenkirchen, Nordrhein-Westfalen, Deutschland Hunkemöller VollzeitCustomer Service Quality CoachOur team in Gelsenkirchen is seeking a dedicated professional to help elevate our customer service quality to new heights.Key Responsibilities:Perform quality evaluations to identify areas for improvement and provide constructive feedback to employees.Answer agents' questions regarding policies and procedures, ensuring seamless...
-
Customer Service Quality Coach
vor 3 Wochen
Gelsenkirchen, Nordrhein-Westfalen, Deutschland Hunkemöller VollzeitCustomer Service Quality CoachOur team in Gelsenkirchen is seeking a dedicated professional to help elevate our customer service quality to new heights.Key Responsibilities:Perform quality evaluations to identify areas for improvement and provide constructive feedback to employees.Answer agents' questions regarding policies and procedures, ensuring seamless...
-
German Language Customer Service Specialist
vor 1 Woche
Gelsenkirchen, Nordrhein-Westfalen, Deutschland Patrique Mercier Recruitment VollzeitPatrique Mercier Recruitment is seeking a skilled German Language Customer Service Specialist to join our team in Greece. As a key member of our customer service team, you will assist German-speaking customers with their inquiries, providing effective solutions and support.This role offers the opportunity to develop your professional skills while enjoying...
-
German Language Customer Service Specialist
vor 2 Wochen
Gelsenkirchen, Nordrhein-Westfalen, Deutschland Patrique Mercier Recruitment VollzeitPatrique Mercier Recruitment is seeking a skilled German Language Customer Service Specialist to join our team in Greece. As a key member of our customer service team, you will provide exceptional support to German-speaking customers, ensuring their inquiries are resolved efficiently and effectively.This is an exciting opportunity for a customer-focused...
-
Quality Assurance and Control Specialist
vor 2 Monaten
Gelsenkirchen, Nordrhein-Westfalen, Deutschland Uniper VollzeitQuality Assurance and Control SpecialistWe are seeking a highly skilled Quality Assurance and Control Specialist to join our team in Gelsenkirchen. As a Quality Assurance and Control Specialist, you will be responsible for ensuring the quality of our products and services, and for implementing and maintaining quality management...
-
Quality Assurance and Control Specialist
vor 2 Monaten
Gelsenkirchen, Nordrhein-Westfalen, Deutschland Uniper VollzeitQuality Assurance and Control SpecialistWe are seeking a highly skilled Quality Assurance and Control Specialist to join our team in Gelsenkirchen. As a Quality Assurance and Control Specialist, you will be responsible for ensuring the quality of our products and services, and for implementing and maintaining quality management...
-
Quality Assurance and Control Manager
vor 1 Monat
Gelsenkirchen, Nordrhein-Westfalen, Deutschland Uniper VollzeitJoin Uniper's QA/ QC Engineering TeamWe are seeking a highly skilled Quality Assurance and Control Manager to join our team in Gelsenkirchen. As a key member of our QA/ QC Engineering team, you will play a crucial role in ensuring the quality and reliability of our products and services.Your ResponsibilitiesDevelop and implement quality assurance strategies...
-
Quality Assurance and Control Manager
vor 1 Monat
Gelsenkirchen, Nordrhein-Westfalen, Deutschland Uniper VollzeitJoin Uniper's QA/ QC Engineering TeamWe are seeking a highly skilled Quality Assurance and Control Manager to join our team in Gelsenkirchen. As a key member of our QA/ QC Engineering team, you will play a crucial role in ensuring the quality and reliability of our products and services.Your ResponsibilitiesDevelop and implement quality assurance strategies...
-
Team Lead for Customer Service and Operations
vor 2 Monaten
Gelsenkirchen, Nordrhein-Westfalen, Deutschland KiKxxl GmbH VollzeitAbout the RoleWe are seeking a highly skilled and experienced Senior Team Leader to join our team at KiKxxl GmbH. As a Senior Team Leader, you will be responsible for leading a team of customer service representatives and ensuring that they provide exceptional service to our customers.Key ResponsibilitiesLead and manage a team of customer service...
-
Team Lead for Customer Service and Operations
vor 2 Monaten
Gelsenkirchen, Nordrhein-Westfalen, Deutschland KiKxxl GmbH VollzeitAbout the RoleWe are seeking a highly skilled and experienced Senior Team Leader to join our team at KiKxxl GmbH. As a Senior Team Leader, you will be responsible for leading a team of customer service representatives and ensuring that they provide exceptional service to our customers.Key ResponsibilitiesLead and manage a team of customer service...
-
Service Hospitality Specialist
vor 3 Wochen
Gelsenkirchen, Nordrhein-Westfalen, Deutschland FC Gelsenkirchen-Schalke 04 e.V. VollzeitJob DescriptionWe are seeking a highly motivated and organized individual to join our team as a Service Hospitality Specialist. The successful candidate will be responsible for providing exceptional customer service and ensuring a seamless experience for our hospitality clients.Key ResponsibilitiesProvide excellent customer service and support to hospitality...
Customer Service Quality Improvement Specialist
vor 2 Monaten
**About the Role**
We are seeking a dedicated Customer Service Quality Improvement Specialist to join our team in Gelsenkirchen. As a key member of our customer service team, you will play a crucial role in helping us raise our customer service quality to an even higher level.
**Key Responsibilities**
- Perform quality evaluations to identify improvement opportunities for employees
- Provide feedback and coaching to agents to develop their hard and soft skills
- Collaborate with the team to analyze data and identify training opportunities
- Develop and implement process improvements to enhance customer experience
**Requirements**
- At least one year of professional experience in customer service, with a focus on quality assurance and coaching
- Strong communication skills, with near-native German and good English language skills
- Ability to analyze data and identify patterns to extract actionable insights
**What We Offer**
- 30 holidays per year
- 40% home office policy, with the option to work from home up to 2 weeks per year
- Competitive salary, comprehensive social benefits, and holiday and Christmas bonuses
- 25% staff discount on the entire Hunkemöller product range
- Bike leasing, discounts on popular brands, and gym allowance
- Access to our digital learning platform, the Hunkemöller Academy
- Talent promotion through internal development programs
**About Us**
Hunkemöller is a leading international retailer of lingerie and sleepwear. We are committed to providing our customers with an exceptional shopping experience and are dedicated to creating a positive and inclusive work environment for our employees.
