Aktuelle Jobs im Zusammenhang mit Technical Support Agent - Düsseldorf, Nordrhein-Westfalen - ISS
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Technical Support Specialist
vor 1 Monat
Düsseldorf, Nordrhein-Westfalen, Deutschland Northreach VollzeitTechnical Customer Support AgentWe are seeking a skilled Technical Customer Support Agent to join our team at Northreach. As a key member of our support team, you will be responsible for providing exceptional technical support to our VIP customers through phone and email channels.Key Responsibilities:Engage with VIP customers to address their technical...
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Technical Support Specialist
vor 1 Monat
Düsseldorf, Nordrhein-Westfalen, Deutschland Northreach VollzeitTechnical Customer Support AgentWe are seeking a skilled Technical Customer Support Agent to join our team at Northreach. As a key member of our support team, you will be responsible for providing exceptional technical support to our VIP customers through phone and email channels.Key Responsibilities:Engage with VIP customers to address their technical...
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Technical Support Specialist
vor 3 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland Northreach VollzeitWe are seeking a skilled Technical Customer Support Agent to provide exceptional service to our VIP customers through phone and email channels. This role requires a strong passion for technology and a keen interest in electronic products, particularly smartphones.Key Responsibilities:Engage with VIP customers to address technical inquiries and provide...
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Technical Support Specialist
vor 3 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland Northreach VollzeitWe are seeking a skilled Technical Customer Support Agent to provide exceptional service to our VIP customers through phone and email channels. This role requires a strong passion for technology and a keen interest in electronic products, particularly smartphones.Key Responsibilities:Engage with VIP customers to address technical inquiries and provide...
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Technical Customer Support Specialist
vor 1 Woche
Düsseldorf, Nordrhein-Westfalen, Deutschland Northreach VollzeitWe're seeking a skilled Technical Customer Support Agent to provide exceptional support to our VIP clients through phone and email. This role involves addressing technical inquiries, providing troubleshooting assistance, and collaborating with our team to deliver top-notch service.Key Responsibilities:Engage with VIP customers to resolve technical issues and...
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Technical Customer Support Specialist
vor 1 Woche
Düsseldorf, Nordrhein-Westfalen, Deutschland Northreach VollzeitWe are seeking a Technical Customer Support Agent to provide exceptional support through both phone and email channels to VIP Customers at Northreach.Key Responsibilities:Engage with VIP customers to address their technical inquiries and provide troubleshooting assistance for electronic products, particularly smartphones.Utilize your in-depth knowledge of...
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Service Desk Agent
vor 4 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland wu personal GmbH VollzeitJob Title: Service Desk AgentWe are seeking a highly skilled and motivated Service Desk Agent to join our team at wu personal GmbH. As a Service Desk Agent, you will be responsible for providing technical support to our customers, resolving their issues, and ensuring their satisfaction.Key Responsibilities:Provide technical support to customers via phone,...
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Service Desk Agent
vor 4 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland wu personal GmbH VollzeitJob Title: Service Desk AgentWe are seeking a highly skilled and motivated Service Desk Agent to join our team at wu personal GmbH. As a Service Desk Agent, you will be responsible for providing technical support to our customers, resolving their issues, and ensuring their satisfaction.Key Responsibilities:Provide technical support to customers via phone,...
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Technical Support Specialist
vor 1 Monat
Düsseldorf, Nordrhein-Westfalen, Deutschland Anker Innovations LTD VollzeitJob Title: Technical Support Specialist IAt Anker Innovations LTD, we are seeking a highly skilled Technical Support Specialist I to join our team. As a key member of our technical support team, you will be responsible for providing expert technical assistance to our customers and internal stakeholders.Key Responsibilities:Technical Support: Provide...
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Technical Support Specialist
vor 1 Monat
Düsseldorf, Nordrhein-Westfalen, Deutschland Anker Innovations LTD VollzeitJob Title: Technical Support Specialist IAt Anker Innovations LTD, we are seeking a highly skilled Technical Support Specialist I to join our team. As a key member of our technical support team, you will be responsible for providing expert technical assistance to our customers and internal stakeholders.Key Responsibilities:Technical Support: Provide...
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Technical Support Specialist
vor 1 Monat
Düsseldorf, Nordrhein-Westfalen, Deutschland Anker Innovations LTD VollzeitJob Title: Technical Support Specialist IAt Anker Innovations LTD, we are seeking a highly skilled Technical Support Specialist I to join our team. As a key member of our technical support team, you will be responsible for providing expert technical assistance to our customers and internal stakeholders.Key Responsibilities:Technical Support: Provide...
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Technical Support Specialist
vor 1 Monat
Düsseldorf, Nordrhein-Westfalen, Deutschland Anker Innovations LTD VollzeitJob Title: Technical Support Specialist IAt Anker Innovations LTD, we are seeking a highly skilled Technical Support Specialist I to join our team. As a key member of our technical support team, you will be responsible for providing expert technical assistance to our customers and internal stakeholders.Key Responsibilities:Technical Support: Provide...
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Technical Support Specialist
vor 2 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland Resideo VollzeitThe ADI Centre of Excellence is a leading provider of technical support services for fire and security technology. We are seeking a highly motivated Technical Support Technician to join our team and provide exceptional customer service.Key Responsibilities:Liaise with internal technical teams to support customers and sales.Work closely with field sales and...
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Technical Support Specialist
vor 4 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland Oracle VollzeitJoin Oracle's Team as a Technical Helpdesk Support SpecialistWe're seeking a skilled Technical Helpdesk Support Specialist to join our team at Oracle. As a key member of our support team, you'll be responsible for delivering exceptional customer service and technical support to our clients in the food and beverage industry.Key Responsibilities:Provide...
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Technical Support Specialist
vor 4 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland Oracle VollzeitJoin Oracle's Team as a Technical Helpdesk Support SpecialistWe're seeking a skilled Technical Helpdesk Support Specialist to join our team at Oracle. As a key member of our support team, you'll be responsible for delivering exceptional customer service and technical support to our clients in the food and beverage industry.Key Responsibilities:Provide...
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Technical Support Specialist
vor 1 Monat
Düsseldorf, Nordrhein-Westfalen, Deutschland Resideo VollzeitThe ADI Centre of Excellence is a leading provider of technical support services for fire and security technology. We are seeking a highly motivated and experienced Technical Support Technician to join our team.Key Responsibilities:Liaise with internal technical teams to provide exceptional customer support and sales assistance.Collaborate with field sales...
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Technical Support Specialist
vor 1 Monat
Düsseldorf, Nordrhein-Westfalen, Deutschland Resideo VollzeitThe ADI Centre of Excellence is a leading provider of technical support services for fire and security technology. We are seeking a highly motivated and experienced Technical Support Technician to join our team.Key Responsibilities:Liaise with internal technical teams to provide exceptional customer support and sales assistance.Collaborate with field sales...
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Technical Support Specialist
vor 1 Monat
Düsseldorf, Nordrhein-Westfalen, Deutschland Resideo VollzeitThe ADI Centre of Excellence is a leading provider of technical support services for fire and security technology. We are seeking a highly motivated and experienced Technical Support Technician to join our team.Key Responsibilities:Liaise with internal technical teams to provide exceptional customer support and sales assistance.Collaborate with field sales...
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Technical Support Specialist
vor 1 Monat
Düsseldorf, Nordrhein-Westfalen, Deutschland Resideo VollzeitThe ADI Centre of Excellence is a leading provider of technical support services for fire and security technology. We are seeking a highly motivated and experienced Technical Support Technician to join our team.Key Responsibilities:Liaise with internal technical teams to provide exceptional customer support and sales assistance.Collaborate with field sales...
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Technical Support Specialist
vor 1 Woche
Düsseldorf, Nordrhein-Westfalen, Deutschland UBISOFT BLUE BYTE VollzeitJob SummaryWe are seeking a skilled Technical Support Specialist to join our team at Ubisoft Blue Byte. As a Technical Support Specialist, you will be responsible for delivering high-quality technical support to our employees, ensuring that our IT infrastructure runs smoothly and efficiently.Key ResponsibilitiesProvide on-site and remote technical support to...
Technical Support Agent
vor 2 Monaten
About the Role
We are seeking a highly skilled and motivated IT Support Specialist to join our team at ISS. As an IT Support Specialist, you will be responsible for providing top-notch technical support to our customers, ensuring their IT needs are met and exceeded.
Key Responsibilities
- Respond to and resolve customer inquiries and issues in a timely and professional manner.
- Diagnose and troubleshoot technical issues using established procedures and checklists.
- Provide clear and concise explanations of technical information to customers, ensuring they understand the solutions and next steps.
- Escalate complex issues to senior team members or external vendors as necessary.
- Identify and report recurring issues and trends to management, recommending process improvements.
- Collaborate with internal teams to resolve customer issues and improve overall customer satisfaction.
- Stay up-to-date with the latest technology trends and advancements, applying this knowledge to improve support processes and customer outcomes.
Requirements
- Bachelor's degree in Computer Science or related field, or equivalent work experience.
- 1-2 years of experience in a technical support role, preferably in a similar industry.
- Strong knowledge of ITIL principles and practices, with certification a plus.
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and internal stakeholders.
- Proficiency in Microsoft 365 products and services, with experience in JIRA and Confluence a plus.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple customer issues simultaneously.
- Fluency in English and German, with additional languages a plus.
