Technical Support Specialist
Vor 3 Tagen
The ADI Centre of Excellence is a leading provider of technical support services for fire and security technology. We are seeking a highly motivated and experienced Technical Support Technician to join our team.
Key Responsibilities:
- Liaise with internal technical teams to provide exceptional customer support and sales assistance.
- Collaborate with field sales and key accounts to deliver high-quality CCTV, IP video, and access control technical services.
- Design and implement projects and systems to meet customer requirements.
- Provide after-sales technical support and diagnose faults or technical issues.
- Prepare service reports and process documentation.
- Understand customer needs and make informed recommendations.
Requirements:
- University degree or equivalent in a relevant field.
- Proven experience in a similar technical support role within the electronics industry.
- Fluency in German and English.
What We Offer:
- Attractive employment conditions.
- Opportunity to work independently.
- A varied area of responsibility.
- Good development opportunities.
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