Technical Support Specialist

Vor 3 Tagen


Düsseldorf, Nordrhein-Westfalen, Deutschland Resideo Vollzeit

The ADI Centre of Excellence is a leading provider of technical support services for fire and security technology. We are seeking a highly motivated and experienced Technical Support Technician to join our team.

Key Responsibilities:

  • Liaise with internal technical teams to provide exceptional customer support and sales assistance.
  • Collaborate with field sales and key accounts to deliver high-quality CCTV, IP video, and access control technical services.
  • Design and implement projects and systems to meet customer requirements.
  • Provide after-sales technical support and diagnose faults or technical issues.
  • Prepare service reports and process documentation.
  • Understand customer needs and make informed recommendations.

Requirements:

  • University degree or equivalent in a relevant field.
  • Proven experience in a similar technical support role within the electronics industry.
  • Fluency in German and English.

What We Offer:

  • Attractive employment conditions.
  • Opportunity to work independently.
  • A varied area of responsibility.
  • Good development opportunities.

#LI-KM1

#LI-ONSITE



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