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Geotechnical Engineer for Customer Support
vor 2 Monaten
Since its inception, FRILO Software GmbH has been dedicated to providing stability and innovation in the field of structural engineering. With a comprehensive suite of over 100 software solutions, we empower structural engineers to design safe and resilient structures.
Our Team
Our talented professionals work collaboratively across various locations, focusing on the ongoing enhancement of our cutting-edge calculation programs. Our workforce includes skilled software developers, product managers, and customer success engineers, all supported by essential departments such as IT, sales, marketing, HR, and finance.
Our Vision
We pride ourselves on being at the forefront of innovation, ensuring that structural engineers can effectively implement sustainable and economically viable structures. Our commitment to understanding market demands and customer expectations drives us to deliver outstanding quality through innovative solutions and sustainable outcomes.
Position Overview
We are seeking a Structural Engineer for Customer Success / Technical Support to contribute to our BIM, reinforced concrete, foundation engineering, and FEM modules for steel and timber construction. This role is crucial in maintaining our high standards of customer satisfaction and technical excellence.
Key Responsibilities
1. Provide expert technical support to customers in the field of geotechnics and foundation engineering.
2. Collaborate with product management to enhance software functionalities based on user feedback.
3. Assist in the development and delivery of training materials for customers.
4. Engage with clients to understand their needs and ensure successful implementation of our software solutions.
We are committed to fostering a supportive environment where every team member plays a vital role in our collective success.