Customer Support Specialist

vor 2 Wochen

Munich, Bayern, Deutschland ACCRETECH Vollzeit
Customer Support Engineer

ACCRETECH is a leading manufacturer of semiconductor production equipment and form and surface measuring systems. Our European headquarters in Munich, Germany, oversees the entire European and Southern American market through a network of sales and customer service points.

Job Summary

We are seeking a professionally experienced and customer-oriented Customer Support Engineer to join our team in Munich, Germany.

Key Responsibilities
  • Provide high-level technical expertise to customers concerning our high-quality and innovative product lines.
  • Installation, maintenance, application, and process support of CMP (Chemical Mechanical Planarizers) and Wafer Prober.
  • Implementation of hardware and software modifications.
  • Analysis, reporting, and elimination of malfunctions.
Requirements
  • Solid technical training in electrical engineering, mechatronics, mechanical engineering, etc.
  • Initial professional experience in the installation, service, and application support of complex systems.
  • Ability to work independently and as part of a team.
  • High willingness to travel around European territory.
  • Good written and spoken English skills.
What We Offer
  • Independent and self-reliant work with space for individual development and design.
  • A varied and comprehensive working environment with growth potential.
  • Motivated and dynamic teams in an open corporate culture.
  • Company car with private usage.

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