Field Service Representative

vor 9 Stunden

Plattling, Bayern, Deutschland CSA Group Vollzeit

About the Role:

The CSA Group is seeking a highly skilled Field Service Representative to maintain the integrity of the CSA registered mark by conducting factory inspections and safeguarding on-going conformity of products bearing the CSA Mark.

Key Responsibilities:

  • Conduct factory inspections at CSA authorized factories (remote and on-site) to ensure compliance with applicable standards and certification reports.
  • Prepare Factory Inspection Reports (FIR), Initial Factory Evaluation (IFE) reports, and consumer product evaluation reports to document inspection findings.
  • Review previous FIR's to determine if previous deviations have been corrected.
  • With supervision, determine satisfactory corrective action and time frame to implement changes, and take appropriate action if non-compliance merits stop shipments, re-investigation, or removal of the CSA mark.
  • Maintain contact with clients by following up, providing information, and responding to inquiries.
  • Keep current on new services available and communicate these to clients as necessary, and assist clients with making changes to their records (address, company name, etc) with CSA.

Requirements:

  • Electrical, Mechanical, or Chemical Engineering or Associates Degree
  • Licensed Electrician with related experience
  • Bachelor's Degree in Engineering
  • 5-7 years experience (industry-related experience will be an asset)
  • Ability to work remotely and independently (Home office)
  • Strong-effective communication skills
  • Strong conflict resolution skills to handle difficult situations
  • Ability to read and interpret engineering drawings and test data
  • Computer skills (word processing, e-mail)
  • Usage of calibrated measurement instruments, high voltage test equipment, hand tools
  • Ability to manage multiple inspection files and changing schedules and deadlines with supervision
  • Working knowledge of laboratory instrumentation, as well as general laboratory procedures as they relate to performing factory inspections
  • Good communication skills in German and English (oral and written) Knowledge of an additional European language (i.e.: French or Italian) welcome
  • Ability to travel as needed and/or with short notice

What We Offer:

  • An interesting and highly varied job
  • Possibility of mobile working and flexible working hours
  • Fitness & health program for a relaxed balance to the daily work routine
  • Company pension scheme
  • Lease a Bike
  • Permanent employment and a secure job for the years to come

About CSA Group:

CSA Group is a global organization that has been working towards making the world a better, safer, and more sustainable place since 1919. With over 3,500 standards, codes, and related products, we provide testing, inspection, and certification services to ensure that products meet strict safety, performance, and environmental requirements.

Our employees are proud to be part of a team that makes a positive impact on people's lives. We are looking for people like you to help us continue our mission.

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