Field Service Inspector

Vor 6 Tagen

Plattling, Bayern, Deutschland CSA Group Vollzeit
Job Summary

The Field Service Representative plays a critical role in maintaining the integrity of the CSA registered mark by conducting factory inspections and ensuring ongoing conformity of products bearing the CSA Mark.

Key Responsibilities
  • Conduct factory inspections at CSA authorized factories, selecting representative product samples to audit and determining compliance with applicable standards and certification reports.
  • Prepare Factory Inspection Reports (FIR), Initial Factory Evaluation (IFE) reports, and consumer product evaluation reports to document inspection findings.
  • Review previous FIRs to determine if previous deviations have been corrected.
  • With supervision, determine satisfactory corrective action and time frame to implement changes, and take appropriate action if non-compliance merits stop shipments, re-investigation, or removal of the CSA mark.
  • Maintain contact with clients by following up, providing information, and responding to inquiries.
  • Keep current on new services available and communicate these to clients as necessary, and assist clients with making changes to their records.
Requirements
  • Electrical, Mechanical, or Chemical Engineering degree or Associate's degree.
  • Licensed Electrician with related experience.
  • Bachelor's degree in Engineering.
  • 5-7 years of experience in the industry, with industry-related experience an asset.
  • Ability to work remotely and independently, with strong-effective communication skills and conflict resolution skills to handle difficult situations.
  • Ability to read and interpret engineering drawings and test data, with computer skills in word processing and email.
  • Usage of calibrated measurement instruments, high voltage test equipment, and hand tools.
  • Ability to manage multiple inspection files and changing schedules and deadlines with supervision.
  • Working knowledge of laboratory instrumentation and general laboratory procedures as they relate to performing factory inspections.
  • Good communication skills in German and English (oral and written), with knowledge of an additional European language (e.g., French or Italian) welcome.
  • Ability to travel as needed and/or with short notice.
What We Offer
  • An interesting and highly varied job.
  • Possibility of mobile working and flexible working hours.
  • Fitness & health program for a relaxed balance to the daily work routine.
  • Company pension scheme.
  • Lease a Bike.
  • Permanent employment and a secure job for the years to come.

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