Technical Support Representative

vor 4 Wochen


Fulda, Hessen, Deutschland FEGA & Schmitt Vollzeit
Join Our Dynamic Team

At FEGA & Schmitt, we are committed to driving digital transformation and innovation. We invite you to be part of our mission to streamline operations for a wide array of clients, from electrical service providers to manufacturing firms, while advancing Smart Home solutions and eco-friendly practices.

Your Key Responsibilities:

  • Deliver technical assistance to clients, vendors, and team members
  • Manage support inquiries through phone and ticketing platforms
  • Guide users in troubleshooting and resolving technical issues
  • Participate in initiatives aimed at improving our ERP systems

Your Ideal Qualifications:

  • Completed education in IT or a related discipline
  • Skilled in database management (SQL, PLSQL, Oracle)
  • Familiarity with ERP systems is advantageous
  • Previous experience in first-level IT support and remote troubleshooting
  • Excellent communication abilities and a strong customer service focus

What We Provide:

  • Flexible work arrangements promoting work-life balance
  • Opportunities for personal and professional development in a supportive environment
  • A flat organizational structure encouraging innovative project work
  • Access to ongoing education through our training programs
  • Attractive salary and benefits package
  • Discounts on company offerings and access to exclusive corporate perks


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