Customer Service Representative

vor 4 Wochen

Düsseldorf, Nordrhein-Westfalen, Deutschland LOGISTIC PEOPLE (Deutschland) GmbH Vollzeit
Customer Service Representative (m/f/d) in Logistics
Key Responsibilities:
  • Act as the primary liaison for clients and partner organizations concerning shipping queries
  • Oversee the tracking of shipments
  • Ensure compliance with quality control standards
  • Manage notifications regarding shipments and coordinate route planning
  • Implement process improvements within the designated area
  • Facilitate communication between various locations and clients
Requirements:
  • Completed vocational training, ideally as a freight forwarding and logistics services clerk or a related field
  • Relevant professional experience in the logistics sector
  • Proficient in standard MS Office applications
  • Fluent in both written and spoken German and English
  • Ability to meet deadlines and manage costs effectively
  • Well-organized with strong collaborative skills
  • Customer-focused with a self-directed work approach
What We Offer:
  • Attractive salary package based on qualifications and benefits
  • Positive work environment
  • Opportunities for career advancement
  • Diverse and engaging work setting
  • Training and development programs
  • Options for remote work
  • Company pension plan

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