Customer Service Representative

vor 1 Woche


Düsseldorf, Nordrhein-Westfalen, Deutschland TÜV NORD Mobilität GmbH & Co. KG Vollzeit
Job Title: Customer Service Representative - Driver's License Reinstatement

About the Role:

We are seeking a highly skilled and experienced Customer Service Representative to join our team at TÜV NORD Mobilität GmbH & Co. KG. As a Customer Service Representative - Driver's License Reinstatement, you will be responsible for providing exceptional customer service to individuals seeking to reinstate their driver's licenses.

Key Responsibilities:

  • Assist customers with driver's license reinstatement inquiries and provide guidance on the test process and medical/psychological examinations.
  • Process orders and handle general administrative tasks related to driver's license reinstatement.
  • Conduct visual checks during urine sample collection.

Requirements:

  • Medical background (MFA, MTA, CTA, or BTA) with a strong understanding of medical procedures and regulations.
  • Experience in administration or healthcare, with a focus on customer service and communication.
  • Proficiency in MS Office and SAP R/3, with the ability to learn new software and systems quickly.
  • Strong organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Willingness to work at different locations, with a flexible schedule to accommodate customer needs.

What We Offer:

  • A competitive salary and benefits package.
  • A dynamic and supportive work environment, with opportunities for professional growth and development.
  • A chance to work with a leading company in the field of mobility and transportation, with a strong commitment to customer service and excellence.

About Us:

TÜV NORD Mobilität GmbH & Co. KG is a leading provider of mobility and transportation services, with a strong focus on customer service and excellence. We are committed to providing safe and reliable transportation solutions, and we are seeking a highly skilled and experienced Customer Service Representative to join our team.



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