Customer Experience Consultant
vor 2 Wochen
Shape the Future of Customer Experiences in the Consumer Goods Industry
4brands Reply, a leading consultancy specializing in digital transformation for consumer goods companies, is seeking a talented and passionate Customer Experience Consultant to join our dynamic team. We help businesses navigate the complexities of the digital landscape by focusing on the consumer journey and shaping the entire value chain.
Your Role- Analyze & Design: Dive into new customer requirements, collaborating with teams to conceive innovative technical solutions within a fast-paced project environment.
- Implement Solutions: Design and implement cutting-edge customer experience solutions across marketing, sales, and service functions.
- Drive Innovation: Contribute to the advancement of exciting technologies like AI, Machine Learning, and IoT within our projects.
- Collaborative Expertise: Conduct workshops and user training sessions as part of a collaborative team environment.
At 4brands Reply, you'll thrive in a modern, dynamic work environment characterized by:
- Flat Hierarchies & Open Communication: Benefit from direct access to leadership and a culture of transparency.
- Comprehensive Support: Receive dedicated onboarding support from a buddy to ensure a smooth transition into your new role.
- Flexible Work Arrangements: Enjoy the flexibility of working hours and location, including remote work options.
- Continuous Learning: Participate in regular technical and personal training sessions tailored to your individual development needs.
We are seeking individuals with a strong academic background in (Business) Informatics, (Business) Mathematics, Physics, or Business Administration. Prior experience in the IT field or project work (including internships or working student positions) is highly desirable.
You possess a genuine passion for digital advancements and have foundational programming knowledge. Excellent communication skills in German and English, coupled with a collaborative mindset, are essential for success in this role.
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