Aktuelle Jobs im Zusammenhang mit Telecommunications Customer Service Representative - Frankfurt am Main, Hessen - DG timework GmbH
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Customer Service Representative
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Customer Service Representative
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Frankfurt am Main, Hessen, Deutschland Deltec Int. Courier Gmbh VollzeitAbout Deltec International Courier GmbHWe are a leading logistics company that develops innovative solutions for manufacturing and service companies. Our clients come from various sectors, including finance, insurance, law, IT, advertising, aviation, and textiles. With years of experience, we have established ourselves as a reliable partner, known for our...
Telecommunications Customer Service Representative
vor 2 Monaten
We are seeking a highly motivated and results-driven Telecommunications Customer Service Representative to join our team at DG timework GmbH. As a Telecommunications Customer Service Representative, you will be responsible for providing exceptional customer service to our clients in the telecommunications industry.
Key Responsibilities- Customer Interaction: You will be the primary point of contact for our clients, responding to their inquiries, resolving issues, and providing solutions to their problems.
- Account Management: You will be responsible for managing client relationships, identifying new business opportunities, and developing strategies to increase revenue.
- Product Knowledge: You will need to have a strong understanding of our products and services, as well as the ability to communicate complex technical information to clients in a clear and concise manner.
- Problem-Solving: You will be responsible for resolving customer complaints and issues in a timely and professional manner.
- Team Collaboration: You will work closely with our sales and marketing teams to develop and implement sales strategies and promotions.
- Language Skills: You must have excellent written and verbal communication skills in English.
- Industry Knowledge: You must have a strong understanding of the telecommunications industry and its products and services.
- Customer Service Skills: You must have excellent customer service skills, with the ability to resolve customer complaints and issues in a timely and professional manner.
- Problem-Solving Skills: You must have strong problem-solving skills, with the ability to analyze complex customer issues and develop effective solutions.
- Teamwork Skills: You must be able to work effectively in a team environment, collaborating with sales and marketing teams to develop and implement sales strategies and promotions.
- Competitive Salary: We offer a competitive salary and benefits package.
- Opportunities for Advancement: We offer opportunities for advancement and professional growth.
- Collaborative Work Environment: We offer a collaborative and dynamic work environment.
- Professional Development: We offer opportunities for professional development and training.
