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Bilingual Client Support Specialist

vor 3 Monaten


Berlin, Berlin, Deutschland HRS Recruitment Services Vollzeit

Role Overview

The position involves effective communication with clients through various channels, including phone and email. You will be responsible for advising clients on our offerings and providing tailored support for unique cases.

Key Responsibilities

  • Maintain accurate records of client interactions and case updates in the system.
  • Address and resolve customer inquiries and challenges by delivering precise and efficient solutions.
  • Offer general guidance and assistance in troubleshooting to both clients and partners.

Qualifications

  • Fluency in Spanish is essential.
  • Proficient in English at a C1 level.
  • Strong computer skills are required.
  • Prior experience in customer service is advantageous.
  • Results-oriented with excellent communication abilities.
  • Previous relevant experience will be viewed favorably.

What We Offer

  • Attractive salary package.
  • Relocation assistance.
  • Supportive and friendly work environment.
  • Comprehensive training program.
  • Performance bonuses.
  • Significant opportunities for both professional and personal growth within a rapidly expanding organization.
  • Convenient office location.