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Customer Support Specialist

vor 3 Monaten


Frankfurt am Main, Hessen, Deutschland Personalbüro U. Herrmann Vollzeit

Position: Customer Support Specialist

  • Employment Type: Flexible scheduling available
  • Operating Hours: Monday to Friday: 08:00 - 18:30 and Saturday: 09:00 - 14:00 (maximum of 2 Saturdays each month)

Key Responsibilities:

  • Engaging in written and verbal communication with clients
  • Managing both incoming and outgoing calls (for individual and corporate clients)
  • Data management and processing utilizing SAP IS-U
  • Facilitating relocation processes
  • Assuring uninterrupted service for clients transitioning out
  • Mitigating client cancellations by proposing customer-focused solutions

Candidate Profile:

  • Sales-driven attitude and approach to work
  • Fluent German language proficiency with exceptional spelling skills

What We Offer:

  • Permanent employment agreement
  • Attractive salary package with performance bonuses
  • Yoga sessions for daily stress relief
  • Exclusive discounts at various online retailers
  • Retirement savings plan for future security

Additional Perks:

  • Retirement savings plan
  • Complimentary beverages
  • Free or subsidized meals
  • Opportunities for professional development
  • Monthly remuneration based on hourly wage plus performance incentives