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Customer Service Representative

vor 2 Monaten


MünchenFlughafen, Deutschland EP-S Deutschland GmbH Vollzeit
Job Opportunity at EP-S Deutschland GmbH

We are seeking a reliable and motivated individual to join our team as a Check-in Agent in a part-time capacity. As a key member of our team, you will be responsible for ensuring a smooth and efficient check-in process for our airline customers.

Key Responsibilities:
  • Check in passengers and their luggage into the computer system, assign seats, and issue boarding passes
  • Verify travel documents and visas
  • Coordinate the boarding process at the gate and provide assistance to passengers and special groups (e.g. unaccompanied minors)
  • Handle lost luggage reports and coordinate the delivery of lost items to passengers
Requirements:
  • No prior convictions
  • Excellent German and English language skills (written and spoken)
  • Proficiency in using computer systems
  • Availability to work weekends and holidays (shifts from 03:00 to 08:00, 4-day week)
  • Service-oriented and customer-focused
Benefits:
  • Unlimited contract in part-time capacity (80 hours/month with option for additional hours)
  • Salary range: €1,300 - €1,500 net per month
  • Payment of overtime, Sunday, night, and holiday premiums
  • Annual and Christmas bonuses
  • Reimbursement of travel expenses, bus, or train tickets
  • Free work attire
  • Guaranteed employment with our client
  • Personalized support