Customer Service Representative
Vor 7 Tagen
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving issues efficiently, and identifying opportunities for process improvements.
Key Responsibilities:
- Provide timely and effective support to customers via various communication channels
- Collaborate with internal teams to resolve complex issues and ensure customer satisfaction
- Proactively identify areas for improvement in our processes and procedures
Requirements:
- Excellent written and verbal communication skills in German, with basic English proficiency
- Previous experience in a customer-facing role, preferably in a service-oriented industry
- Ability to work flexible hours, including weekends, and adapt to changing priorities
- Strong problem-solving skills and a positive attitude in handling challenging situations
What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive compensation package, including a monthly allowance and benefits
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