CRM Systems Specialist

vor 4 Wochen

Bensheim, Hessen, Deutschland CBM Christoffel-Blindenmission Christian Blind Mission e.V. Vollzeit

Position Overview

As a vital member of our IT Team in Resource Mobilisation, you will play a crucial role in enhancing our CRM capabilities to support our fundraising efforts.

Key Responsibilities

  • Provide expert consultation on marketing and CRM strategies in collaboration with our fundraising teams.
  • Oversee the maintenance and improvement of our CRM platform and its integrations.
  • Identify and leverage technological advancements to drive a forward-thinking transformation in our fundraising initiatives.
  • Facilitate AI and BI-driven analytics and content generation.
  • Deliver second-level support for the fundraising technology environment.
  • Manage and nurture relationships with external service providers.

Qualifications

  • Master's degree in Information Technology or a related technical field, or equivalent professional experience.
  • Proven experience in CRM system management, particularly with Salesforce or MS Dynamics 365.
  • Familiarity with business intelligence tools and data analysis.
  • Capability to translate business concepts into architectural frameworks and guide solution development.
  • Fluent in both German and English.
  • Alignment with Christian values and the mission of CBM.

What We Offer

  • A meaningful role that provides significant creative freedom within a leading organization focused on Disability Inclusive Development.
  • Competitive salary and comprehensive social benefits in accordance with the collective bargaining agreement of Diakonie Deutschland (AVR-DD), including 31 days of vacation and a company pension plan.
  • Excellent work-life balance opportunities through flexible working hours and generous remote work policies.
  • A supportive and dynamic organization with a diverse, collaborative team and a strong team spirit.
  • A modern, accessible workplace equipped with advanced IT resources and various social amenities.
  • Living and working in a vibrant metropolitan area with ample recreational opportunities.

Application Process

We invite you to submit your application online through our applicant portal. Your application should include a cover letter, CV, and relevant work references. We are committed to promoting diversity within our teams and encourage applications from individuals of various backgrounds, ages, genders, and especially those with disabilities.

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