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CRM IT Specialist

vor 2 Monaten


Bensheim, Hessen, Deutschland CBM Christoffel-Blindenmission Christian Blind Mission e.V. Vollzeit
About CBM

CBM (registered as CBM Christoffel-Blindenmission Christian Blind Mission e.V.) is an international development organisation committed to improving the quality of life of persons with disabilities in the poorest communities of the world. Based on our Christian values and more than 100 years of professional expertise, we address poverty as a cause and a consequence of disability. We work in partnership to create an inclusive society for all.

Job Summary

We are seeking a highly skilled CRM IT Specialist to join our IT Team Resource Mobilisation in Bensheim. As a key member of our team, you will be responsible for consulting on, implementing, and rolling out concepts for marketing and CRM requirements together with our Fundraising teams.

Key Responsibilities
  • Consult on, implement, and roll out concepts for marketing and CRM requirements together with our Fundraising teams
  • Maintain and enhance the CRM platform and interfaces
  • Identify technology opportunities and support a future-oriented transformation of our fundraising
  • Enable AI and BI-based analytics and content creation
  • Offer 2nd-level support for the fundraising environment
  • Manage relationships with external service providers
Requirements
  • Master's degree in IT or another technical discipline or equivalent knowledge and experience
  • Solid experience in CRM system administration, preferably with Salesforce or MS Dynamics 365
  • Familiarity with BI tools and data analytics
  • Ability to transform business ideas into architectural designs and facilitate solution processes
  • Excellent working knowledge of the German and English language
  • Identification with Christian values and the mandate of the CBM
What We Offer
  • A meaningful position with a lot of creative freedom in the world's leading organisation in the field of Disability Inclusive Development
  • A fair salary and extensive social benefits based on the collective bargaining system of Diakonie Deutschland (AVR-DD)
  • 31 days holiday, company pension scheme, and a wide range of further training opportunities
  • Particularly good opportunities to balance work and private life through flexible working hours and generous regulations regarding mobile work
  • An approachable, agile organisation with self-reliant people in a diverse and collegial team and great team spirit
  • A modern building with barrier-free workplaces, very good IT equipment, and a variety of social rooms