Client Relations Manager

vor 4 Wochen


Frankfurt am Main, Hessen, Deutschland SlidePresenter GmbH Vollzeit
Client Support Manager (m/w/d)About the Company

We are the leading enterprise video platform specializing in Employee Driven Content.

Role Overview

The Client Support Manager will be responsible for overseeing customer interactions and ensuring a high level of satisfaction. This role involves:

  • Managing Client Relationships: Develop and maintain strong relationships with clients to understand their needs and provide tailored support.
  • Team Leadership: Lead a team of support professionals, fostering a collaborative environment that encourages excellence in service delivery.
  • Strategic Problem Solving: Address client concerns promptly and effectively, utilizing analytical skills to resolve issues and enhance service quality.
  • Performance Monitoring: Track and analyze support metrics to identify areas for improvement and implement best practices.
Key Qualifications

The ideal candidate will possess:

  • Proven experience in customer support or account management.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and manage multiple priorities.
Join Us

At SlidePresenter GmbH, we value innovation and commitment to excellence. We are looking for a dedicated professional to join our team and contribute to our mission of delivering exceptional client experiences.



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