Customer Experience Strategy Specialist

vor 4 Wochen


Hamburg, Hamburg, Deutschland diva-e Vollzeit

Company Overview

Welcome to diva-e, a leader in crafting impactful digital projects with a focus on a nurturing workplace culture. As a premier Transactional Experience Partner in Germany, we specialize in developing digital solutions that enhance business performance and captivate customers. With over two decades of expertise, we provide E-Business strategies for esteemed clients. Join us as a Digital Experience Solutions Strategist and play a vital role in refining and enhancing the digital user journey. If you are driven by innovation and have a creative mindset aimed at transforming Total Experience, we are eager to connect with you.

Key Responsibilities:

  • Oversee product management for Total Experience offerings
  • Formulate and implement customer-focused Go-to-Market strategies
  • Act as an internal advocate for Total Experience initiatives
  • Position Total Experience externally as a powerful solution for digital marketing efforts
  • Represent diva-e at pitches and industry events to establish our leadership in Customer Experience and Total Experience
  • Conduct market trend assessments and enhance the service portfolio
  • Assist Sales and Customer Success teams in crafting proposals and presentations

Qualifications:

  • Collaborative team member with a background in digital products and services
  • Enthusiastic about fostering Thought Leadership in Customer Experience/Total Experience
  • Excellent presentation and communication abilities in both German and English
  • International exposure is advantageous

What We Provide:

  • Flexible work arrangements, a variety of projects, and numerous opportunities for personal and professional development

Application Information:

If you are passionate about collaboration and eager to influence our trajectory, we invite you to submit your application. While a cover letter is not necessary, we are interested in learning more about you. Let's connect and explore the possibilities.



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