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Customer Experience Specialist

vor 2 Monaten


Hamburg, Hamburg, Deutschland Lakrids by Johan Bülow GmbH Vollzeit
About Lakrids by Johan Bülow GmbH

We are a premium confectionery company that has been inspiring people around the world with our unique and delicious liquorice products since 2007. Our mission is to make the world love liquorice, and we're looking for talented individuals to join our team.

Job Summary

We are seeking a highly motivated and customer-focused Sales Ambassador to join our team in Hamburg. As a Sales Ambassador, you will be responsible for promoting our brand and products, providing exceptional customer service, and driving sales growth.

Key Responsibilities
  • Brand Ambassador: You will be the face of our brand, promoting our products and values to customers and stakeholders.
  • Customer Service: You will provide exceptional customer service, answering questions, and resolving issues in a professional and courteous manner.
  • Sales Growth: You will work to increase sales by identifying opportunities, building relationships with customers, and promoting our products.
  • Operational Excellence: You will be responsible for maintaining a high level of operational efficiency, ensuring that all tasks are completed to a high standard.
Requirements
  • Experience: You will have previous experience in a sales or customer-facing role, preferably in a premium or lifestyle segment.
  • Service-Oriented: You will have a strong service-oriented mindset, with a focus on delivering exceptional customer experiences.
  • Communication Skills: You will have excellent communication skills, with the ability to effectively communicate with customers, colleagues, and stakeholders.
  • Teamwork: You will be a team player, with a strong ability to work collaboratively with others to achieve common goals.
  • Language Skills: You will have excellent German language skills, with a strong ability to communicate effectively in writing and speaking.
  • English Language Skills: You will also have a strong ability to communicate in English, with a focus on providing excellent customer service to international customers.
Benefits
  • Unlimited Contract: You will have the opportunity to work with an unlimited contract, providing a stable and secure work environment.
  • Team Events: You will have the opportunity to participate in regular team events, building relationships with colleagues and having fun.
  • Mitarbeiterrabatt: You will have access to a 50% employee discount on all products, providing a great benefit for you and your loved ones.
  • Coachings: You will have access to regular coachings and training sessions, helping you to develop your skills and achieve your goals.
  • Friday Liquorice: You will have the opportunity to enjoy free liquorice every Friday, providing a fun and relaxing way to end the week.

If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we would love to hear from you