Entry-Level IT Support Specialist

vor 3 Wochen


Köln, Nordrhein-Westfalen, Deutschland GULP – experts united Vollzeit

Begin your career journey as a First Level Supporter . At GULP – experts united, we are seeking a dedicated individual to join our team in the IT industry . This role offers an excellent opportunity to develop your skills in a supportive environment.

What we provide

  • Competitive salary with stable employment opportunities
  • Up to 30 days of annual leave
  • Access to continuous education through e-learning platforms
  • Exclusive discounts on various products and services
  • Comprehensive onboarding program

Responsibilities

  • Assist with support requests and ticket management post-launch
  • Serve as the primary contact for user inquiries and issues
  • Conduct initial assessments of problems, providing direct support or escalating to the relevant department as needed
  • Engage in key user activities

Requirements

  • Completed vocational training, preferably in IT
  • Previous experience in first-level support and familiarity with SAP
  • Proficient in written and spoken German
  • Strong organizational skills and attention to detail
  • Excellent communication skills and ability to work collaboratively

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